Angela Stemmer
Kelowna,BC
Summary
Accomplished professional with a proven track record, adept in enhancing customer satisfaction through meticulous attention to detail and a customer service-oriented approach. Demonstrates strong organizational skills and the ability to work well under pressure, ensuring high-quality results across diverse roles. Expert in map reading and navigation, consistently achieving efficiency and excellence in performance.
Overview
24
24
years of professional experience
Work History
Detailer
Cherry Customs
06.2023 - 06.2024
- Enhanced customer satisfaction by meticulously detailing motorcycles to meet and exceed expectations
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention
- Maintained clean, tidy and safe work environment
Delivery Driver/Administrative Assistant
NRG Concrete
06.2022 - 06.2023
- Loaded truck and properly secured items to prevent damage for deliveries
- Safely drove employees to jobsites
- Minimized liability by consistently following road rules when driving
- Completed work orders and assisted with other tasks
Photo Radar Operator/Peace Officer
Commissionaires
04.2019 - 07.2021
- Safely drove company vehicle to numerous sites
- Set up photo radar equipment and tested for accuracy
- Monitored traffic violators
- Communicated with the police over a 2-way radio daily
- Completed detailed paperwork before and after shift
- Inspected vehicle pre and post trip
- Carried out day-day-day duties accurately and efficiently
Office Administrator
Hrebeniuk Construction
03.2011 - 08.2018
- Submitted monthly payroll remittances for PD7A's and made payments
- Composed employee's ROE's, T4's and sub-contractor T5018 forms
- Generated invoices, deposited cheques and paid sub-contractors
- Maintained employee records and files
- Created and updated advertising
- Managed office supplies
Courier
Antler Express Ltd
05.2016 - 12.2016
- Pick-up and delivery of goods to customers using personal vehicle
- Obtained shipper and receiver signatures for all goods
- Completed on-time deliveries by choosing the best and most efficient routes
- Communicated with dispatch over a 2-way radio
- Provided courteous customer service
- Interpreted maps and followed written and verbal directions
Rural and Suburban Mail Carrier
Canada Post
03.2008 - 10.2015
- Sorted, organized and redirected mail for distribution
- Delivered mail, parcels and flyers in a safe and timely manner
- Worked in all weather conditions in rural areas
- Obtained signatures for registered mail and collected money for COD's
Laborer
Self Employed
10.2006 - 02.2008
- Prepped garages for concrete
- Prepared and cleaned construction sites by removing debris
- Loaded and unloaded building materials used for construction
- Drove 1-Ton truck
- Assisted with quotes, composed invoices
Warranty Administrator/Receptionist
Guarantee RV Centre Inc.
04.2004 - 09.2006
- Answered and quickly redirected all calls
- Performed duties pertaining to warranty; requested authorization, completed forms and submitted claims
- Maintained website and stock, entered and pursued leads for sales
- Opened and properly distributed incoming mail
- Politely assisted customers in person and via telephone
Office Administrator
FalconBridge Custom Homes Inc.
05.2003 - 04.2004
- Performed administrative duties pertaining to all contracts; schedules, purchase orders and change orders
- Applied for all permits and certificates, reviewed and distributed blueprints
- Provided reception, managed office supplies and kept a clean reception area
Stucco Wire Laborer/Self-Employed
A.J.M. Construction Inc.
05.2000 - 04.2003
- Performed all manual labor and partial application of stucco wire to houses
- Achieved high quality workmanship with clients
- Estimated costs, created invoices and purchase orders
Education
Serving It Right
Responsible Service BC
06.2024
Modern Office Specialist/Microsoft Office -
Alberta Vocational College
Skills
- Strong organizational skills
- Polite demeanor
- Works well under pressure
- Meticulous attention to detail
- Customer service oriented
- Map reading and navigation skills
Timeline
Detailer
Cherry Customs
06.2023 - 06.2024
Delivery Driver/Administrative Assistant
NRG Concrete
06.2022 - 06.2023
Photo Radar Operator/Peace Officer
Commissionaires
04.2019 - 07.2021
Courier
Antler Express Ltd
05.2016 - 12.2016
Office Administrator
Hrebeniuk Construction
03.2011 - 08.2018
Rural and Suburban Mail Carrier
Canada Post
03.2008 - 10.2015
Laborer
Self Employed
10.2006 - 02.2008
Warranty Administrator/Receptionist
Guarantee RV Centre Inc.
04.2004 - 09.2006
Office Administrator
FalconBridge Custom Homes Inc.
05.2003 - 04.2004
Stucco Wire Laborer/Self-Employed
A.J.M. Construction Inc.
05.2000 - 04.2003
Serving It Right
Responsible Service BC
Modern Office Specialist/Microsoft Office -
Alberta Vocational College
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