Summary
Work History
Education
Skills
Languages
Timeline
Generic

ANGELA SAMIS

Sherwood Park

Summary

Dedicated professional with extensive experience in customer service, administration, and general labor. Effective time management skills resulting in enhanced operational efficiency. Skilled troubleshooter with a track record of building successful solutions. Exceptional verbal and written communication skills, adept at cultivating positive relationships and consistently exceeding goals.

Work History

CO-OWNER/DIRECTOR, LOGISTICS COORDINATOR, CFO

ZED Games
  • Managed the execution of essential office duties.
  • Coordinated with event venues, insurance companies, and financial institutions.
  • Spearheaded design, development, and implementation of website and CRM database.
  • Directed effective teamwork for project success.

REMOTE LOGISTICS MANAGER & DISPATCH

SwiftTime Alberta Ltd.
  • Utilized strong communication skills to facilitate coordination among clients, drivers, and team members.
  • Maintained precise records of deliveries and customer details.
  • Experienced in resolving client issues quickly.
  • Adapted effectively to changing circumstances like delivery disruptions and route modifications.

OFFICE ADMINISTRATOR & GENERAL LABOURER

Forefront Heating & Plumbing
  • Clear verbal and written communication for interacting with clients, vendors, and team members
  • Organized and maintained schedules, appointments, and records with precision.
  • Strong skills in addressing customer inquiries and resolving issues promptly.
  • Familiarity with office software (e.g., Microsoft Office, QuickBooks) and plumbing-specific software
  • Working effectively with plumbers, and other staff, to coordinate projects and schedules.
  • Comprehended applicable regulations and safety norms in plumbing.

Shift Supervisor

Bath & Body Works
  • Conducted regular inventory checks to maintain stock levels.
  • Established procedures for handling defective items to reduce waste.
  • Facilitated team discussions to address challenges and implement changes.
  • Trained staff on customer service best practices for improved interactions.

Education

GED -

Austin O'Brien High School
Edmonton, AB

Certification - Google Data Analytics

Coursera Online

Working With Students With Exceptionalities -

MacEwan University
Edmonton, AB
01.2004

Skills

  • Strong communication
  • Excellent organization
  • Efficient critical thinking and problem-solving
  • Professional Administrator and Manager
  • Proficient in computer applications (Excel, Google Workspace, MS Word, Adobe)

Languages

English

Timeline

CO-OWNER/DIRECTOR, LOGISTICS COORDINATOR, CFO

ZED Games

REMOTE LOGISTICS MANAGER & DISPATCH

SwiftTime Alberta Ltd.

OFFICE ADMINISTRATOR & GENERAL LABOURER

Forefront Heating & Plumbing

Shift Supervisor

Bath & Body Works

GED -

Austin O'Brien High School

Certification - Google Data Analytics

Coursera Online

Working With Students With Exceptionalities -

MacEwan University
ANGELA SAMIS