Angela Ruelas
Sacramento
Summary
Detail-oriented HR professional with strong proficiency in HR software and compliance management. Proven ability to streamline personnel processes and enhance department productivity.
Overview
13
13
years of professional experience
Work History
Personnel Technician II
Sacramento City Unified School District
Sacramento, CA
06.2016 - Current
- Process new hires through HRA and ensure data is accurate
- Evaluated transcripts and experience to determine appropriate salary placement for certificated new hires.
- Process personnel transactions including reassignments, status changes, transfers, leave of absences and resignation/retirements
- Monitor salary advancement eligibility for certificated and classified employees
- Manage personnel records to ensure compliance with district policies and regulations.
- Process per diems, working out of class and verification of experience
- Maintained confidentiality of sensitive employee information, upholding high ethical standards and building trust among staff members.
- Enhanced department productivity, managing personnel files and records accurately and efficiently.
- Create and maintain personnel files
- Perform special projects and research as assigned
Personnel Technician I
Sacramento City Unified School District
Sacramento, CA
12.2014 - 06.2016
- Executed online posting of job vacancies to attract qualified candidates.
- Screened candidate applications to identify qualified individuals for hiring managers.
- Assisted in extending job offers and gathering onboarding paperwork. Supported the onboarding process by collecting necessary documents.
- Determined salary placements for classified staff and prepared terms of employment.
- Guided candidates in navigating application process, ensuring clarity and support at each stage.
- Documented complaints in database and disseminated notifications to relevant parties.
Customer Service Specialist (Substitute)
Sacramento City Unified School District
Sacramento, CA
11.2013 - 12.2014
- Delivered exceptional customer service to staff, addressing inquiries and resolving issues efficiently.
- Handled escalated calls calmly, finding resolutions that satisfied both the district and the customer''s needs.
- Managed high call volume while maintaining a courteous and professional demeanor.
- Conducted thorough fingerprinting for onboarding new hires, volunteers, and outside agencies.
- Collected and audited new hire paperwork, confirming all documents met required completeness and accuracy criteria.
Education
High School Diploma -
Elk Grove Adult Education
Sacramento, CASkills
- HR software proficiency
- Teamwork and collaboration
- Detail oriented
- Problem-solving abilities
- Multitasking
- Decision-making
- Training and mentoring
- Microsoft office
- Analytical and critical thinking
- Reliable and dependable
- Professionalism
- Task prioritization
Timeline
Personnel Technician II
Sacramento City Unified School District
06.2016 - Current
Personnel Technician I
Sacramento City Unified School District
12.2014 - 06.2016
Customer Service Specialist (Substitute)
Sacramento City Unified School District
11.2013 - 12.2014
High School Diploma -
Elk Grove Adult Education