Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angela Roberts

Hayward

Summary


Results-oriented achiever, with excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Patient Accounting Rep

Washington Hospital
06.2017 - Current
  • Tasks: I review, verify, obtain, and correct comprehensive patient financial information, payor source information and other relevant information needed to determine the financial responsibility of all registrations to Washington Hospital. I ensure that all appropriate financial sources and certification requirements are met to assure reimbursement for services provided. I review patient accounts to ensure all payments and adjustments are made timely and appropriately. Monitor outstanding accounts, appealed for payment, processed refunds for overpaid accounts, receives and answers billing related inquiries. Secures payments arrangements from both insurance company as well as account guarantor. Collaborated with clinical and coding staff to ensure accurate documentation and coding for proper billing practices. Assisted patients in understanding their financial obligations, addressing concerns, and offering payment options.


Billing Specialist

Getixhealth
11.2016 - 06.2017
  • Tasks: Insurance/coverage eligibility verification, correcting claim edits, update patient demos, contact patients/employers as needed for claim info, insurance claim filing, follow up on claims during processing, claim denial resolution, process incoming/outgoing mail for patient accounts I work with. Upload documents to proper accounts, retrieve patient medical records as needed. Request and review EORs, claims reimbursement management.

Receptionist

PDM Steel
05.2013 - 11.2016
  • Tasks: Answer phones, data entry for quick books, billing, AP vouchering, checking inventory, order entry, collecting payments for sales orders, scanning, filing, copying, match up delivery receipts with original orders, confirmed shipments, filed, distributed incoming and outgoing mail, checked and confirmed orders were keyed correctly if not I submitted them to the appropriate people, checked orders for margin, checked and confirmed truck logs for shipments prepared paperwork for the following day.

Education

Diploma - Medical Billing and Coding

UEI College

Skills

  • Typing 45 /10 key
  • ICD 10/CPT Coding/PCS Coding
  • DRG/POA Knowledge
  • Epic programs/3M Coder
  • Medicare, Medicaid, VA, HMOs
  • Word, Excel, Power Point
  • Electronic billing
  • Claims resolution
  • Appeals Processing
  • Medical Terminology
  • HIPAA compliance
  • Insurance verification

Certification

  • CCS, AHIMA - APRIL 2025

Timeline

Patient Accounting Rep

Washington Hospital
06.2017 - Current

Billing Specialist

Getixhealth
11.2016 - 06.2017

Receptionist

PDM Steel
05.2013 - 11.2016

Diploma - Medical Billing and Coding

UEI College

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Angela Roberts