Angela Reeves
Carrying Place,ON
Summary
Dynamic manager with a proven track record in delivering exceptional customer service. Skilled in team leadership, time management, and staff training, committed to enhancing customer satisfaction and operational efficiency.
Overview
16
16
years of professional experience
Work History
Manager
Papa Johns
Trenton, ON
01.2010 - Current
- Oversaw daily operations, ensuring adherence to quality and safety standards.
- Managed inventory, optimizing stock levels for efficiency.
- Trained and mentored staff on operational best practices and customer service excellence.
- Fostered a culture of teamwork and accountability within the management team to drive results.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
Education
High School Diploma -
ENSS
Brighton, ONSkills
- Excellent customer service
- Team leadership
- Time management
- Staff training and development
- Policy implementation
- Attention to detail
- Positive attitude
- Multitasking
Timeline
Manager
Papa Johns
01.2010 - Current
High School Diploma -
ENSS