Angela Reeves
New Ross,NS
Summary
Retail worker with focus on high standards and achieving results. Experienced in handling cash transactions, maintaining accurate records, and delivering exceptional customer service. Known for collaborative teamwork, adaptability to changing needs, and strong reliability. Skilled in problem-solving, communication, and customer engagement.
Overview
8
8
years of professional experience
Work History
Childcare, Hanah DeGruchy
01.2023 - Current
- Taking care of her toddler son.
Medical Office Assistant ~ Unit Clear
MCG Career College
04.2025 - 10.2025
- I was a student.
- We learnt how:
- Supported front desk operations by greeting patients and addressing inquiries promptly.
- Implemented electronic health record systems to streamline patient information access and management.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Registered patients and completed associated paperwork for accurate records.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Coordinated communication between patients and healthcare providers to enhance service delivery.
- Processed insurance claims accurately, ensuring timely reimbursements for services rendered.
Spotter
Durum Service Inc.
10.2023 - 08.2024
- Watching the operator mow under NSP power lines.
Admin/labor
Marty L Reeves Trees
10.2019 - 03.2023
- Assisted in site preparation, ensuring compliance with safety regulations and protocols.
- Collaborated with team members to complete projects on time while maintaining quality standards.
- Conducted routine maintenance checks on tools and equipment to ensure optimal performance.
- Streamlined material handling processes, reducing downtime during project execution.
- Monitored worksite conditions, identifying hazards and implementing corrective measures promptly.
- Maintained accurate records of daily activities and materials used for project tracking purposes.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
Childcare, Ashley Cleveland
04.2020 - 01.2023
- Assisting with her after school childcare.
CSR
Concentrix
06.2019 - 09.2019
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Care Choice Inc
11.2018 - 04.2019
- In home care for the elderly
Front-end cash and restocking
Bridgewater Bulk Barn
10.2018 - 11.2018
- Self-motivated, with a strong sense of personal responsibility.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Cashier
Sodexo Food Service
09.2017 - 10.2018
- Responsible for making sure customers had everything they wanted ( coffee, food, drinks).
Education
Office Information Technology
Nova Scotia Community College
Lunenburg Campus01.2003
Adult Learning Program, Grade 12
Nova Scotia Community College
Lunenburg Campus01.2003
Certificate of Technical Studies - Medical Office Assistant ~ Unit Clerk
MCG Career College
Calgary, AB10-2025
Skills
- Quick to learn procedures and materials
- Work well in a high pressure environment
- Well-organized and efficient
- Self-motivated and assertive
- Pleasant speaking voice
- Honest and outstanding communication skills
- Team player
- Patience and empathy
- Restocking shelves
- Reliability and punctuality
- Handling customer complaints
- Maintaining cleanliness
- Teamwork orientation
- Professional appearance
- Opening and closing procedures
- POS system proficiency
- Processing payments
- Building rapport
- Queue management
- Dealing with difficult customers
- Efficient transactions
- Following safety protocols
- Excellent customer service
- Strong work ethic
- Quick learner
- Customer service
- Handling complaints
- Staff supervision
- POS system operation
Languages
English
Full Professional
Timeline
Medical Office Assistant ~ Unit Clear
MCG Career College
04.2025 - 10.2025
Spotter
Durum Service Inc.
10.2023 - 08.2024
Childcare, Hanah DeGruchy
01.2023 - Current
Childcare, Ashley Cleveland
04.2020 - 01.2023
Admin/labor
Marty L Reeves Trees
10.2019 - 03.2023
CSR
Concentrix
06.2019 - 09.2019
Care Choice Inc
11.2018 - 04.2019
Front-end cash and restocking
Bridgewater Bulk Barn
10.2018 - 11.2018
Cashier
Sodexo Food Service
09.2017 - 10.2018
Adult Learning Program, Grade 12
Nova Scotia Community College
Office Information Technology
Nova Scotia Community College
Certificate of Technical Studies - Medical Office Assistant ~ Unit Clerk
MCG Career College