Angela Pidduck
Summary
Caring Quality Improvement Coordinator passionate about maximizing patient care standards in acute and long term care environments. Pursuing a role that presents professional challenges that requires interpersonal skills, effective time management, and opportunity to collaborate with various health professionals to provide the best person centered care.
Overview
9
9
years of professional experience
Work History
Senior Quality Improvement Coordinator
Fraser Health Authority
09.2024 - Current
- Identify opportunities to strengthen adherence to care standards and regional quality standards.
- Develop quality improvement plans using the Model for Improvement
- Complete unit visits to conduct assessments.
- Compile data and produce detailed reports for use by acute and long term care units
- Evaluate the effectiveness of implemented quality improvement initiatives, adjusting strategies as necessary to ensure sustainable progress.
- Facilitate open communication between management teams and front-line employees to bridge gaps in understanding related to quality expectations.
- Establishe a culture of continuous improvement, fostering proactive problem-solving among team members.
- Recorde, analyze, and distribute statistical information.
Surgical Patient Waitlist Liaison
Fraser Health Authority
04.2022 - Current
- Maintain the BC Surgical Patient Registry (SPR) Milestone 2 patients
- Action Surgeon Visibility Reports in SPR
- Contact long-waiters for status updates
- Use data to track and monitor trends
- Support patients by answering surgery related questions
- Book and manage procedures at private centers
- Verify procedure profiles
Pre-Admission Clinic Coordinator
Fraser Health Authority
05.2016 - 07.2021
- Manage flow of charts to and from unit
- Document movement and approval of charts
- Coordinate and support Anesthetic Consults
- Maintain Anesthetic monthly schedule
- Develop, present, and implement process changes
- Provide education and support to patients and families
Education
Kwantlen Polytechnic University
01.2012
Skills
- Project management
- Documentation management
- Audit compliance
- Process updates
- Strategic planning
Languages
English
Timeline
Senior Quality Improvement Coordinator
Fraser Health Authority
09.2024 - Current
Surgical Patient Waitlist Liaison
Fraser Health Authority
04.2022 - Current
Pre-Admission Clinic Coordinator
Fraser Health Authority
05.2016 - 07.2021
Kwantlen Polytechnic University
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