Angela Parker
SQUAMISH,BC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Team lead/Supervisor
Bizzie B’s
Squamish, British Columbia
03.2026 - Current
- Educated crew members on the proper handling, storage, labeling, and safety procedures when handling the cleaning chemicals.
- Coordinated daily schedules for team members to ensure smooth operations.
- Trained new staff on company policies and best practices.
- Assisted in inventory management to maintain stock levels and organization.
- Resolved conflicts among team members to foster a positive work environment.
- Trained new staff in relevant processes and procedures.
- Delegated daily tasks to team members to optimize group productivity.
- Motivated staff through positive reinforcement techniques.
Customer Service Manager
Canadian tire
Squamish, British Columbia
09.2021 - 02.2026
- Resolved customer inquiries and issues promptly, enhancing customer experience.
- Trained staff on front end operations, improving service delivery.
- Developed strategies to enhance customer satisfaction and loyalty.
- Analyzed customer feedback to identify areas for improvement.
- Provided exceptional customer service to ensure customer satisfaction.
- Reviewed customer feedback and complaints.
- to identify areas of improvement in customer service processes.
Landscape Worker
Terraform Landscaping
Squamish, British Columbia
03.2017 - 09.2021
- Monitored site conditions to ensure safety during landscaping tasks.
- Assisted in planting trees and flowers according to design plans.
- Collaborated with team members to enhance project workflow and communication.
- Conducted routine inspections of equipment, performing basic maintenance as needed.
- Operated a variety of hand tools, power equipment, and trucks for landscaping projects.
- Removed debris from work sites after completion of each project.
- Assisted in the maintenance and installation of irrigation systems, stormwater control and runoff mitigations.
- Assisted in the design and installation of French drains, dry wells, trenching, and rain gardens.
Education
Health Care Assistant - Medical
Capilano University
North Vancouver, BC 09.2008 - 03.2009
Skills
- Team building and motivation
- Attention to detail
- Goal setting
- Employee engagement
- Project coordination
- Erosion control
- Rainwater harvesting
- Garden maintenance
- Basic hand tools
- Basic irrigation knowledge
- Chemical handling
Timeline
Team lead/Supervisor
Bizzie B’s
03.2026 - Current
Customer Service Manager
Canadian tire
09.2021 - 02.2026
Landscape Worker
Terraform Landscaping
03.2017 - 09.2021
Health Care Assistant - Medical
Capilano University
09.2008 - 03.2009