ANGELA PAPA
Colborne,ON
Summary
Results-oriented Project Manager skilled in managing schedules, budgets, and resources. Demonstrates strong leadership and adaptability in high-pressure situations, ensuring seamless project delivery. Known for effective stakeholder communication and a commitment to maximizing team performance. Ten years of experience delivering high-quality results through efficient task management.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Project Manager & Project Coordinator Team Lead
Johnson Controls Inc. o/a Tyco Integrated Fire and Security
Mississauga, Canada
12.2019 - Current
- Oversee's adherence to project timelines and budget constraints
- Prepare presentations for customers and staff members detailing project scope, progress and results
- Implement procedural updates to correct deficiencies and improve operations
- Produces status reports for customers and senior management
- Manages work streams for both routine and special projects simultaneously
- Documents labor hours and budget expenses for projects
- Works closely with sales teams to ensure client satisfaction from acquisition to execution phases
- Liaise with project managers to evaluate project scope and define milestones and deadlines
- Eliminates downtime by troubleshooting installation issues for timely completion
- Reviews site survey, proposed timelines and project requirements
- Manages a team of 5 coordinators, provide work assignments and regularly evaluate employee performance
- Collaborates with team members to improve performance and implements training updates
Logistics Coordinator - Team Lead
Tyco Integrated Fire and Security
Mississauga, Canada
11.2013 - 12.2018
- Coordinated with freight forwarders to expedite shipments
- Obtained and coordinated materials required to meet contract objectives
- Worked with vendors to obtain optimal prices and delivery schedules
- Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations
- Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands
- Controlled inventory to eliminate expenses and ensure optimal stock
- Used equipment such as pallet jacks and forklifts with safety and efficiency
- Increase efficiencies by developing organizational filing systems for customer orders and contract records
- Collaborated with project managers to assess schedules and materials requirements
Client Service Representative
Tyco Integrated Fire & Security
Markham, Canada
11.2012 - 11.2013
- Answered incoming telephone calls to provide information about products, services, policies and promotions
- Processed quotes and orders through Khameleon and coordinated product deliveries
- Leveraged sales techniques and articulated product values to generate new business
- Determined project scope, boundaries, time frame and possible complications to produce accurate estimates
Stores Administrator & Receiver
ADT Advanced Integration
Markham, Canada
11.2011 - 11.2012
- Organized storage areas to maximize movement efficiency and minimize labor
- Investigated inventory discrepancies to maintain record-keeping validity
- Unpacked and examined incoming shipments
- Confirm consistency with records and routed material to appropriate departments
Education
Graduate Certificate - Project Management
Durham College
Oshawa, None06-2024
High School Diploma -
Monsignor Paul Dwyer Catholic High School
Oshawa, ON04.2011
Skills
Project management and change management
- Vendor sourcing and stakeholder management
- Quality assurance and control
- Budgeting and forecasting
- Staff training and motivation
- Relationship building and conflict resolution
- Deadline-driven teamwork
- Strategic thinking and decision-making
- Time management and critical thinking
- File and data retrieval systems
- Microsoft Office proficiency
Certification
- Occupational Health and Safety Awareness Training for Competent Supervisors, Johnson Controls Inc. a/o Tyco Integrated Fire and Security, Mississauga, ON, 04/01/22
- Supervisor Health and Safety Awareness Training in 5 Steps, Johnson Controls Inc. a/o Tyco Integrated Fire and Security, Mississauga, ON, 04/01/22
- First Aid and CPR/AED, Level C, Canadian Red Cross, Mississauga, ON, 06/01/22, 06/01/25
References
References available upon request.
Timeline
Project Manager & Project Coordinator Team Lead
Johnson Controls Inc. o/a Tyco Integrated Fire and Security
12.2019 - Current
Logistics Coordinator - Team Lead
Tyco Integrated Fire and Security
11.2013 - 12.2018
Client Service Representative
Tyco Integrated Fire & Security
11.2012 - 11.2013
Stores Administrator & Receiver
ADT Advanced Integration
11.2011 - 11.2012
Graduate Certificate - Project Management
Durham College
High School Diploma -
Monsignor Paul Dwyer Catholic High School
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