Angela Ohlin
Edmonton,Alberta
Summary
Bringing strong organizational skills and knack for effective communication, I excel in managing administrative tasks and supporting legal teams. With background in customer service, I handle client interactions professionally and efficiently. My ability to prioritise tasks and maintain confidentiality ensures smooth office operations.
Overview
40
40
years of professional experience
Work History
Legal Administrative Assistant
Miller Thompson LLP
Edmonton, British Columbia
06.2017 - Current
- Thrived under pressure with tight deadlines in fast-paced environment, ensuring consistent workflow and task completion.
- Processed incoming and outgoing mail promptly and proactively, maintaining comprehensive records for maximum efficiency.
- Maintained confidentiality in handling corporate and client data using secure systems and communication channels.
- Employed software in formatting, editing and manipulating documents and information to add, remove or correct details.
- Organised and maintained documents, case files and law libraries, facilitating quick location and retrieval of case information.
- Generated reference tools to access and store information for easy use by all office staff.
- Greeted visitors, identified nature of business, and directed to appropriate staff, enhancing visitor experience and office efficiency.
- Managed incoming and outgoing post, facilitating timely distribution and ensuring prompt responses to correspondence.
- Performed daily record-keeping, maintaining and organising all case-related documentation in paper and electronic files.
- Managed complex diary arrangements for senior solicitors, coordinating between multiple parties.
Banquet and Restaurant Server
Lux Steakhouse & Bar
Edmonton, Alberta
09.2012 - 06.2017
- Engaged with customers to better understand needs and deliver excellent service for some of the most important people in Edmonton
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
- Met schedule using excellent planning and coordination skills.
- Actively listened to customers to fully understand requests and address concerns.
- Trained and mentored employees to maximise team performance.
- Identified issues, analysed information and provided solutions to problems.
- Engaged with customers to better understand needs and deliver excellent service.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
Piano Teacher
Self Employed
West Kelowna, British Columbia
09.1986 - 08.2000
- Developed engaging music lessons to excite students about learning and expanding talents.
- Adjusted teaching methods to meet individual student needs.
- Helped students to develop stage presence and confidence performing.
- Planned and prepared students for concerts and other music events, practising and demonstrating learned skills to gauge performance.
- Encouraged students to set personal musical goals and motivated continuous development.
- Coordinated with parents and guardians regarding their child's progress and potential areas for development in music.
Education
Business Administration
Grant MacEwan College
Edmonton, ABBusiness Administration
Okanagan University
Kelowna, BCBritish Columbia Institute of Technology
BurnabyHS Grad - General Secondary Courses
Mount Boucherie Senior Secondary
West Kelowna, BCLanguages
English
Beginner
A1
Interests
- Passionate about balancing physical health with mental and emotional wellness
- Regularly practice mindfulness and meditation for overall wellness
- Committed to personal fitness through regular exercise activities
- Piano Performance
Timeline
Legal Administrative Assistant
Miller Thompson LLP
06.2017 - Current
Banquet and Restaurant Server
Lux Steakhouse & Bar
09.2012 - 06.2017
Piano Teacher
Self Employed
09.1986 - 08.2000
Business Administration
Grant MacEwan College
Business Administration
Okanagan University
British Columbia Institute of Technology
HS Grad - General Secondary Courses
Mount Boucherie Senior Secondary