ANGELA O’CONNELL
Brandon,Canada
Summary
Dedicated and compassionate support professional with over 15 years of experience in healthcare, client service, and community-based roles. Strong background in sterile processing, patient care, and in-home support. Known for reliability, attention to detail, and delivering respectful, high-quality care in fast-paced environments.
Overview
35
35
years of professional experience
Work History
Personal Assistant (Home Care)
Veterans Affairs Canada
01.1992 - Current
- Delivered in-home care including personal support, mobility assistance, and daily living activities
- Administered medication and supported physical therapy routines
- Managed meal preparation and household responsibilities
- Built strong, long-term relationships based on trust and reliability
CSR Technician (Sterile Processing)
St. Joseph’s General Hospital
01.2008 - 01.2019
- Processed, sterilized, and maintained surgical instruments and medical equipment
- Ensured strict compliance with infection prevention and safety standards
- Supported operating room readiness through accurate and timely instrument preparation
- Managed distribution and stocking of hospital medical supplies
Personal Support Worker (PSW)
St. Joseph’s General Hospital / Manor
01.2006 - 01.2008
- Assisted residents with personal care including bathing, dressing, toileting, and meals
- Safely operated patient lifting equipment (Hoyer and Sara lifts)
- Promoted dignity, comfort, and safety in all aspects of care
- Contributed to cost-saving initiatives through product usage optimization
Realtor
Royal LePage Realty North Inc. & The Real Estate Stop Inc.
01.2001 - 01.2008
- Managed residential property sales, listings, and client negotiations
- Developed marketing strategies and maintained client relationships
- Demonstrated strong communication, organization, and problem-solving skills
Education
Sterilization Technician Certificate -
Personal Support Worker Certificate -
CPR & Standard First Aid -
Heart Smart Certification -
Real Estate Certification -
Ontario Secondary School Diploma -
Skills
- Patient Care
- Daily Living Support
- Sterilization
- Infection Control
- Customer Service
- Client Relations
- Mobility Assistance
- Medical Supply Handling
- Inventory Management
- Strong Communication
- Teamwork
- Time Management
- Organization
Additional Information
Experienced in both healthcare and customer-facing roles, Highly dependable with a strong work ethic, References available upon request
Timeline
CSR Technician (Sterile Processing)
St. Joseph’s General Hospital
01.2008 - 01.2019
Personal Support Worker (PSW)
St. Joseph’s General Hospital / Manor
01.2006 - 01.2008
Realtor
Royal LePage Realty North Inc. & The Real Estate Stop Inc.
01.2001 - 01.2008
Personal Assistant (Home Care)
Veterans Affairs Canada
01.1992 - Current