Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Angela Musil

Calgary,Alberta

Summary

Enthusiastic, outgoing and  proficient at building positive relationships with new and existing customers by offering superior customer service.

Overview

21
21
years of professional experience

Work History

Delivery Driver

Auto Value Parts Store
Calgary, Alberta
02.2012 - 12.2012
  • Delivered auto parts to mechanic shops 
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Answered customer telephone calls promptly and in an appropriate manner.

Delivery Driver

Auto Value Parts Store
Calgary, Alberta
03.2010 - 12.2010
  • Delivered parts to mechanic shops.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Answered customer telephone calls promptly and in an appropriate manner.

Cashier/Gas Attendent

Sparwood Esso
Sparwood, V0B 2G0, BC
07.2001 - 07.2003
  • Operated a cash register for cash, check and credit card transactions.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Welcomed customers into the store and helped them locate items.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Verified that all customers received receipts for their purchases.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
  • Answered customer telephone calls promptly and in an appropriate manner.

Housekeeping

Riverside Mountain Lodge
City of Fernie, BC
01.2001 - 06.2001
  • Stocked shelves and took inventory of supplies.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Used time efficiently when not cleaning rooms, including folding bedding, and doing laundry.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Worked with the management team to implement the proper division of responsibilities.
  • Determined customer needs by asking relevant questions and listening actively to the responses.

Delivery Driver

Calgary Mack Truck Sales
City of Calgary, AB
03.1997 - 04.2000
  • Delivered parts to various truck shops.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Alerted customers to upcoming sales events and promotions.
  • Worked with the management team to implement the proper division of responsibilities.
  • Actively pursued personal learning and development opportunities.
  • Determined customer needs by asking relevant questions and listening actively to the responses.

Delivery Driver

Plains Diesel Repair
City of Calgary, AB
03.1992 - 04.1997
  • Delivery Driver
  • Picked up parts from various locations
  • Used time efficiently when not serving customers, including  cleaning office area.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Actively pursued personal learning and development opportunities.
  • Answered customer telephone calls promptly and in an appropriate manner.

Education

High School Diploma - general Studies

Western Canada SR. High School
1985

High School Diploma - Office Assisdtant

Henderson Business College
City of Calgary, AB
1993

Skills

  • Customer-oriented
  • Active listening skills
  • Credit card transactions
  • Computer literate
  • Stocking
  • Personable
  • Motivated team player
  • Fluent in English

Timeline

Delivery Driver

Auto Value Parts Store
02.2012 - 12.2012

Delivery Driver

Auto Value Parts Store
03.2010 - 12.2010

Cashier/Gas Attendent

Sparwood Esso
07.2001 - 07.2003

Housekeeping

Riverside Mountain Lodge
01.2001 - 06.2001

Delivery Driver

Calgary Mack Truck Sales
03.1997 - 04.2000

Delivery Driver

Plains Diesel Repair
03.1992 - 04.1997

High School Diploma - general Studies

Western Canada SR. High School

High School Diploma - Office Assisdtant

Henderson Business College

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Angela Musil