Angela Musil
Calgary,Alberta
Summary
Enthusiastic, outgoing and proficient at building positive relationships with new and existing customers by offering superior customer service.
Overview
21
21
years of professional experience
Work History
Delivery Driver
Auto Value Parts Store
Calgary, Alberta
02.2012 - 12.2012
- Delivered auto parts to mechanic shops
- Stocked and replenished merchandise according to store merchandising layouts.
- Answered customer telephone calls promptly and in an appropriate manner.
Delivery Driver
Auto Value Parts Store
Calgary, Alberta
03.2010 - 12.2010
- Delivered parts to mechanic shops.
- Stocked and replenished merchandise according to store merchandising layouts.
- Answered customer telephone calls promptly and in an appropriate manner.
Cashier/Gas Attendent
Sparwood Esso
Sparwood, V0B 2G0, BC
07.2001 - 07.2003
- Operated a cash register for cash, check and credit card transactions.
- Stocked and replenished merchandise according to store merchandising layouts.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Cleaned and organized the store, including the checkout desk and displays.
- Alerted customers to upcoming sales events and promotions.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Welcomed customers into the store and helped them locate items.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Verified that all customers received receipts for their purchases.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
- Answered customer telephone calls promptly and in an appropriate manner.
Housekeeping
Riverside Mountain Lodge
City of Fernie, BC
01.2001 - 06.2001
- Stocked shelves and took inventory of supplies.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Used time efficiently when not cleaning rooms, including folding bedding, and doing laundry.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Worked with the management team to implement the proper division of responsibilities.
- Determined customer needs by asking relevant questions and listening actively to the responses.
Delivery Driver
Calgary Mack Truck Sales
City of Calgary, AB
03.1997 - 04.2000
- Delivered parts to various truck shops.
- Stocked and replenished merchandise according to store merchandising layouts.
- Alerted customers to upcoming sales events and promotions.
- Worked with the management team to implement the proper division of responsibilities.
- Actively pursued personal learning and development opportunities.
- Determined customer needs by asking relevant questions and listening actively to the responses.
Delivery Driver
Plains Diesel Repair
City of Calgary, AB
03.1992 - 04.1997
- Delivery Driver
- Picked up parts from various locations
- Used time efficiently when not serving customers, including cleaning office area.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Actively pursued personal learning and development opportunities.
- Answered customer telephone calls promptly and in an appropriate manner.
Education
High School Diploma - general Studies
Western Canada SR. High School
1985
High School Diploma - Office Assisdtant
Henderson Business College
City of Calgary, AB1993
Skills
- Customer-oriented
- Active listening skills
- Credit card transactions
- Computer literate
- Stocking
- Personable
- Motivated team player
- Fluent in English
Timeline
Delivery Driver
Auto Value Parts Store
02.2012 - 12.2012
Delivery Driver
Auto Value Parts Store
03.2010 - 12.2010
Cashier/Gas Attendent
Sparwood Esso
07.2001 - 07.2003
Housekeeping
Riverside Mountain Lodge
01.2001 - 06.2001
Delivery Driver
Calgary Mack Truck Sales
03.1997 - 04.2000
Delivery Driver
Plains Diesel Repair
03.1992 - 04.1997
High School Diploma - general Studies
Western Canada SR. High School
High School Diploma - Office Assisdtant
Henderson Business College