I am an enthusiastic Account Manager; I manage key relationships and sales strategies, driving product value, revenue, and customer satisfaction. My expertise is in handling large projects and understanding market trends to bolster business profitability.
Overview
7
7
years of professional experience
Work History
Account Manager
Brio Water Technology, Inc.
City of Industry
09.2024 - Current
Manage a portfolio of 250 wholesale accounts, including 70 high-potential prospects, successfully converting 30 into high-value, repeat buyers.
Consistently exceed monthly sales targets of $70K by strategically managing key accounts, and executing customized promotional campaigns that drive growth and engagement.
Develop and implement targeted wholesale promotions tailored to the unique needs of each account, fostering strong client relationships, and increasing overall revenue.
Perform regular monthly check-ins with the top 20 accounts to maintain strong relationships, uncover new business opportunities, and ensure long-term customer satisfaction.
Utilize a consultative approach to upsell and cross-sell products, understanding client needs, and positioning the company’s offerings as the ideal solution for their business.
Focus on generating new leads and prospecting, converting a pipeline of 70 targeted wholesale prospects into qualified buyers, and significantly contributing to sales growth.
Collaborate with internal teams (sales, marketing, logistics, and product development) to ensure the alignment of account strategies, and the effective delivery of wholesale solutions that meet client demands.
Associate Product Manager
ASI Technologies
Walnut
04.2024 - 09.2024
Assisted the manager in optimizing supply and demand by analyzing key reports, including aging inventory, slow-moving products, and overstock issues, to inform strategic decision-making.
Collaborated with sellers to successfully close projects by negotiating pricing with manufacturers to secure deals and increase profit.
Placed daily orders with manufacturers, ensuring accurate shipping to the designated warehouse, while closely monitoring freight costs to optimize budget efficiency.
Gained in-depth knowledge of products to be able to provide informed recommendations and support to both internal teams and clients.
Commercial Account Executive
SHI International
Austin
01.2022 - 03.2024
I have identified, procured, and cultivated relationships with Vice Presidents, IT Directors, and Procurement Specialists within mid-market level accounts.
I strategically evaluate the current and future needs of clients to align them with solutions that seamlessly fit into their existing IT framework, thereby enhancing client retention.
Negotiated competitive deals with manufacturers to assist clients in achieving their IT goals and initiatives.
Tasked with overseeing comprehensive sales cycles, interfacing with customers, and channel partners to offer solutions for vital operational objectives.
Constructed tailored business reviews for clients to build budgets, project forecast growth, and enhance client partnerships through the establishment of goal completion timelines.
Utilized the BANTC (budget, authority, need, timeline, competition) framework to structure daily pipeline opportunities, and consistently completed weekly production reports to monitor advancement.
Closed a variety of solution practice projects encompassing Microsoft Cloud Licensing, UCC/CC, EUD/EUL, Security, services, Adobe, ticketing systems, Storage, Disaster Recovery, SaaS, Asset Management, Managed Service Providers, and AWS.
Track record of actively prospecting through targeted outreach strategies. Consistently surpassing goals by conducting 20 or more outreach calls and emails daily. Skilled in identifying and engaging with potential clients to drive business growth and revenue.
Notable achievements:
Invoiced over $1.7 million in revenue sold.
Accomplished 90% revenue growth in the account set.
Achieved 88.89% of the plan for attaining new clients.
Increased overall order growth by 94%.
Sales Associate
West Coast Fitness
Santa Clara
08.2018 - 12.2021
Conducted 60 daily B2C calls to promote new studio openings, driving customer interest, and participation.
Provided exceptional customer support, resolving inquiries and issues to ensure a positive experience, and brand loyalty.
Helped maintain customer relationships.
Accurately tracked customer orders, identified, and resolved any issues during order fulfillment.
Played a key role in opening a new studio by proactively reaching out to potential members, engaging them through targeted calls, and successfully converting leads into committed members.