Angela Monkhouse
Guelph,ON
Summary
Attentive Receptionist/Office support with excellent work ethic and positive demeanor. Organized and dedicated with many years of hands-on experience in administrative and customer service roles.
Have experiences working in many different environments, including schools and have an up to date criminal record check.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Steele Bros
Guelph, Ontario
01.2023 - Current
- Part Time Flexible hours
- Customer Service: Phone and emails answering.
- Problem solving together with other office staff.
- Data Entry.
- Processing payroll, time card input, accounts receivable and accounts payable, using Microsoft programs and quickbooks.
- Creating, sending, adjusting invoices.
- Working with office staff ot complete needed tasks in timely matter.
Music Teacher
Self Employed
Guelph
10.2010 - Current
- Working privately as well as in schools teaching music lessons to all ages and levels of students.
- Maintain a criminal record check to work with vulnerable persons.
- Created individual lesson plans for each student based on their skill level and interests in music.
- Positive learning environment by providing encouragement and constructive criticism during lessons.
- Developed relationships with students, parents, staff members, and administrators to ensure the best outcomes for all involved parties.
Bakery Food Truck Owner
Self Employed
Guelph, ON
09.2018 - 12.2022
- Customer relations, customer problem solving, helping to organize events and customer order to suite their budgets and needs.
- Creating Word and Excel documents to stay organized and efficient.
- Organized involvement in 100's of local events, meetings and parties to serve as caterers or food vendors.
- Working under pressure and extreme high pace.
- Sole Proprietor business Owner. Created menu, social media, email and all customer service correspondence.
- *The food truck was sold in 2021 due to pandemic restrictions.
Marketing Coordinator
Michael Andrew Brands
Guelph, Ontario
07.2017 - 02.2020
- Cold calling for new account enquiries.
- Strong personal skills and a positive, but not overbearing attitude.
- 50-100 daily calls for order processing and customer needs.
- Processing and organizing customer orders through third party, data entry.
- Tracked product line sales and costs by analyzing sales, expenses and new business data.
- Reviewed content from writers and research team prior to publication.
- Delivered administrative support services to improve marketing efforts.
- Summarized and analyzed sales data to prepare marketing reports.
Sales and Marketing Coordinator
Sun Media
Burlington, ON
09.2011 - 06.2012
- Head marketing and sales coordinator with large client base as well as managed all other coordinators in the department
- Developed trusting relationships with customers by making personal connections. Great customer service was highly important in this role.
- Generate sales and ad creation for each client
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Adhered to company initiatives and achieved established goals.
- Reviewed content from writers and research team prior to publication.
- Monitored staff performance and addressed issues.
- The Program was closed June 2012
Education
Baking And Pastry Arts
Nova Scotia Community College
Dartmouth, NSMusic Performance Diploma
Humber College
Toronto, ONSkills
- Work Planning and Prioritization
- Great Customer Service Skills
- Computer Experience
- Problem Solving Skills
- Organization and Efficient Multi-Tasker
- Team Player
Timeline
Administrative Assistant
Steele Bros
01.2023 - Current
Bakery Food Truck Owner
Self Employed
09.2018 - 12.2022
Marketing Coordinator
Michael Andrew Brands
07.2017 - 02.2020
Sales and Marketing Coordinator
Sun Media
09.2011 - 06.2012
Music Teacher
Self Employed
10.2010 - Current
Baking And Pastry Arts
Nova Scotia Community College
Music Performance Diploma
Humber College
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