Summary
Overview
Work History
Education
Skills
Timeline
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Angela Mitchell

Lachine,QC

Summary

Experienced and tenacious logistics coordinator, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Transport,  Customs, Sales and Customer Service.

Overview

12
12
years of professional experience

Work History

Logistics Coordinator & Buyer

Primonics
Baie D'Urfe, QC
03.2017 - Current
  • Generated all documentation and information required for customer shipments: confirmation of orders with suggested alternatives, shipment dates with estimated delivery dates, proof of deliveries.
  • Tracked orders and notified customers of status or potential delays.
  • Generated all customs' documents for the United States and Mexico: commercial invoice, FCC, NAFTA, B13.
  • Updated all spreadsheets for shipments including invoicing to the customer, forecasted shipments, inventory control, scheduling.
  • Scheduled products and shipped items in a timely manner for escalated situations.
  • Monitored shipments so the demand is meant for satisfaction of the escalated event.
  • Provided technical support for field technicians.
  • Monitored inventory.
  • Requested pricing for products: negotiated pricing.
  • Negotiated pricing, arranged transport, placed purchase orders for products.
  • Sourced new products and suppliers.

Account Manager / Customer Service Manager

Delon Laboratories
Pointe Claire, QC
06.2016 - 09.2016
  • Developed projects as per parameters given.
  • Followed up daily on specific components as per delivery so products could be scheduled.
  • Spoke with customers about their needs on items.
  • Followed up with the laboratory to make sure that samples were produced in a timely manner.
  • Dealt with customers' complaints.

Sales Coordinator / Inside Sales

Remco
Lachine, QC
07.2012 - 06.2016
  • Achieved sales objectives every month.
  • Worked directly with Dispatch and Customer Service to achieve sales objectives.
  • Called customers at least once a month:  to see if their requirements had changed for new business,  issues / complaints.
  • Researched and contacted companies for potential new business.
  • Preparation and distribution of sales reports for the sales team and customers.
  • Assisted the accounting department in rectifying billing issues.
  • Investigated customers' complaints  and solved them.
  • Built long lasting relationships with customers.
  • Maintained a customer profile of 700 with sales of 1.9 million.

Education

Introduction To Canadian Customs And Border Procedures - Canadian Customs And Border Procedures

Canadian Society Of Customs Brokers
Ottawa, ON
2018

Accounting - Accounting

Stratford Career Institute
Mount Royal, QC
2005

Skills

  • Deadline and Scheduling Management
  • Shipping Documentation
  • MS Office Proficiency
  • Deadline-driven
  • Fast Learner
  • Global Logistics
  • Warehouse and Manufacturing Operations
  • Purchasing
  • Excellent Time Management
  • Project Management
  • Negotiation
  • Customer Service
  • Sales

Timeline

Logistics Coordinator & Buyer

Primonics
03.2017 - Current

Account Manager / Customer Service Manager

Delon Laboratories
06.2016 - 09.2016

Sales Coordinator / Inside Sales

Remco
07.2012 - 06.2016

Introduction To Canadian Customs And Border Procedures - Canadian Customs And Border Procedures

Canadian Society Of Customs Brokers

Accounting - Accounting

Stratford Career Institute

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Angela Mitchell