Angela Mathieson

• Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Expert colour consulting (utilizing my Graphic Design and home decor expertise) to provide customers with a choice of colour options for their projects.
• Build relationships with customers to encourage repeat business.
• Conduct product demonstration workshops.
• Maintain a calm demeanor and professionally manage issues in busy, high-stress situations.

• Drive sales and promote customer satisfaction while meeting all store expectations and standards.

• Generate designated category sales to meet the daily sales targets.

• Provide a personalized home decor service to customers for their indoor and outdoor home furnishing requirements.

• Work with customers to determine their personal style to provide creative decor solutions to ensure customer satisfaction and repeat visits.

• Administered a wide variety of activities including front office reception, new hire paperwork, background screening process, termination process, employee information changes, and salary and promotion adjustments, all with a sense of urgency.

• Contract Position.

• Assisted with, and managed projects for, a variety of food service clients including General Mills, Unilever, Lamb Weston, Pepsi and Cineplex.

• Provided client website support.

• Worked with creative teams on promotional projects and general marketing duties.

• Contract Position.

• Provided administrative, marketing and sales support to the National Sales & Marketing Director and Vice President of Sales.

• Collaborated with creative department to generate marketing materials.

• Oversaw new product launches and brand programs, logistics and fulfillment, trade show coordination, inventory management, print projects, Webstore management and general support for Unilever/Foodsolutions in Canada and the US.

• Helped to grow the Unilever business from $200,000 in 2003, to more than $600,000 annually by 2009.

• Managed logistics and fulfillment programs for additional accounts including Levi Strauss (Canada) and Shoppers Drug Mart, and assisted with generating new business activity.

• Provided support for Unilever field reps and their customer programs.

• Developed and managed brand awareness and in-store events, trade and consumer shows, product launches, and sampling programs for clients such as Hershey, Kodak, Christie, United Distillers & Vintners, Movenpick, Godiva Chocolatier and Sunbeam.

• Liaised with retail, shipping, logistics and field operation departments to roll out programs.

• Successfully executed and designed cost efficient, targeted marketing plans based on research, objectives, strategies, tactics and budget to increase Shopping Centre traffic, merchant sales and market share.

• Created, coordinated (with retailers, sponsors, suppliers, outside resources, etc.) and implemented all seasonal, merchandising and community programs and special events.

• Fostered retailer relations and presented at, and coordinated, annual retailer marketing presentations.