Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angela Maslowski

Kitchener,ON

Summary

Motivated and personable Health Office Administration diploma graduate. Ability to quickly learn and master any software technology. Diplomatic, professional and tactful when communicating with staff, clients, and families. Excellent team-building skills and able to thrive in deadline-driven environment.

Offering detail-oriented and organized approach, with readiness to learn and grow in structured environment. Brings foundation in analytical thinking and effective communication, with ability to quickly adapt to new procedures and protocols. Ready to use and develop critical thinking and organizational skills in Medical Office role.

Overview

9
9
years of professional experience

Work History

Officer Manager

Korrective Healing
01.2022 - Current
  • Oversaw front-office operations and provided impeccable customer service
  • Managed departmental budgets effectively, ensuring optimal allocation of resources for necessary equipment and training.
  • Established protocols for handling sensitive information, ensuring confidentiality and compliance with legal standards.
  • Collected, arranged, and input information into database system.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Manager

Photos Unlimited Portrait Studios
06.2021 - 01.2022
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Improved marketing to attract new customers and promote business.

Team Coordinator

Carepartners
08.2018 - 06.2021
  • Built strong relationships with customers through positive attitude and attentive response.
  • Worked with customer service representatives to handle escalated customer issues.
  • Created staff schedules, approved requested time off and updated reports.

Client Service Associate

Victorian Order of nurses
09.2017 - 07.2018
  • Actively participated in team meetings and initiatives focused on continuous improvement across various areas of the business.
  • Collaborated with teams to onboard new clients, providing a smooth transition experience for all parties involved.
  • Increased team efficiency by developing streamlined processes for client communication and account management.

Office Administrator

Family Physiotherapy Centre of London
03.2017 - 02.2018
  • Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

General Laborer & Reception

Preferred Automation Solutions
04.2016 - 03.2017
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.

Administrator, High Risk Maternity

Credit Valley Hospital
02.2016 - 04.2016
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.

Education

Health Office Administration -

Conestoga College
Kitchener, Ontario
01.2016

Business Administration Marketing -

Conestoga College
Kitchener, Ontario
01.2011

Skills

  • Accounts Receivables and Payables
  • Billing
  • Budgeting
  • Scheduling software
  • Ordering Office supplies
  • Maintaining Sustainable Inventory
  • First Aid / CPR / AED
  • Microsoft Office Word/Powerpoint/Excel/Access/Publisher
  • Time management
  • Teamwork
  • Administrative & Communication
  • Transcribing documents
  • Taking meeting minutes
  • Work coordination
  • Strategic planning
  • Cultural awareness
  • Report preparation

Languages

English
Native or Bilingual
Polish
Native or Bilingual

Timeline

Officer Manager

Korrective Healing
01.2022 - Current

Manager

Photos Unlimited Portrait Studios
06.2021 - 01.2022

Team Coordinator

Carepartners
08.2018 - 06.2021

Client Service Associate

Victorian Order of nurses
09.2017 - 07.2018

Office Administrator

Family Physiotherapy Centre of London
03.2017 - 02.2018

General Laborer & Reception

Preferred Automation Solutions
04.2016 - 03.2017

Administrator, High Risk Maternity

Credit Valley Hospital
02.2016 - 04.2016

Health Office Administration -

Conestoga College

Business Administration Marketing -

Conestoga College

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Angela Maslowski