Angela MacLaren

Assisted nursing home residents and staff during covid pandemic.

Duties included : one on one visits with residents, helping porter to and from dining room, help with serving and feeding, make beds, help with nourishment carts., any tasks that were needed and help the Personal Support Workers as required.

• Provided account services to customers by receiving deposits, cashing checks; issuing savings withdrawals; series e bonds; answering questions in person or on telephone; referring to other bank services.
• Recorded transactions by logging cashier's checks, traveler's checks, and other special services; preparing currency transaction reports.
• Informed customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative.
• Completed special requests by closing accounts; taking orders for checks; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe- deposit box procedures.

• Greeted and escorted customers to their tables Presented menu and provided detailed information when asked (e.g.
• About portions, ingredients etc.) Prepared tables by setting up linens, silverware and glasses Informed customers about the days specials Offered menu recommendations upon request Took accurate food and drink orders Checked customers ID's to ensure they met minimum age requirements for consumption of alcoholic beverages Communicated order details with the Kitchen Staff Served food and drink orders Checked dishes and kitchenware for cleanliness, presentation and reported any problems Arranged table settings and maintained a tidy dining area Delivered checks and collected bill payments Provided excellent customer service to guests making them a priority.