Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angela Lopez

Porterville

Summary

Organized and dedicated individual with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

4
4
years of professional experience

Work History

Tutor

California Teaching Fellows
08.2024 - Current
  • Provided comprehensive academic support and homework assistance as an afterschool program tutor
  • Facilitated enrichment activities to enhance students' learning experiences
  • Offered social and emotional guidance to support students' overall well-being
  • Ensured students remained energized and focused by providing snacks during program hours
  • Created a safe and supportive environment for children to thrive during after-school hours, giving parents peace of mind

Assistant Manager

Wetzel's Pretzels
04.2024 - 08.2024
  • Generated repeat business through exceptional customer service.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Trained and guided Shift Managers to improve team effectiveness
  • Assisted in scheduling and managed truck orders while ensuring proper cash handling
  • Demonstrated adaptability to various situations while maintaining a professional work setting

Assistant Manager

Deli Delicious
01.2021 - 02.2024
  • Trained and guided Shift Managers to improve team effectiveness
  • Assisted in scheduling and managed truck orders while ensuring proper cash handling
  • Prioritized guest experience while fostering a positive work environment
  • Communicated effectively with the entire crew to maintain collaboration and morale
  • Demonstrated adaptability to various situations while maintaining a professional work setting

Front Desk Receptionist

Oacys Technology
05.2021 - 01.2023
  • Greeted guests at the front desk, engaging in pleasant conversations while efficiently managing the check-in process and providing essential administrative support through data entry, filing, and handling phone and email communications.
  • Managed front desk schedule, booking appointments and meetings efficiently
  • Handled technical troubleshooting, including Wi-Fi connectivity problems
  • Prepared and distributed necessary paperwork to field technicians, including job and work orders
  • Collected and reviewed daily reports, inventory sheets, and customer feedback from field technicians
  • Collected room deposits, fees, and payments.

Education

Bachelor of Arts - Psychology

Fresno Pacific University
Fresno, CA
05-2024

Associate of Arts - Social Sciences

Porterville College
Porterville, CA
05-2021

Skills

  • Departmental support
  • File and database management
  • Sales summaries
  • Adaptable nature
  • Verbal and written communication
  • Reception management

Languages

Spanish

Timeline

Tutor

California Teaching Fellows
08.2024 - Current

Assistant Manager

Wetzel's Pretzels
04.2024 - 08.2024

Front Desk Receptionist

Oacys Technology
05.2021 - 01.2023

Assistant Manager

Deli Delicious
01.2021 - 02.2024

Bachelor of Arts - Psychology

Fresno Pacific University

Associate of Arts - Social Sciences

Porterville College
Angela Lopez