Angela Ledesma
Fresno
Summary
Dynamic Office Assistant with a proven track record at Alpha Behavioral Health Services, adept at enhancing operational efficiency through exceptional time management and customer service. Skilled in maintaining confidentiality and expediting document processing, I prioritize tasks effectively to ensure seamless office operations and foster positive client relationships.
Overview
3
3
years of professional experience
Work History
Office Assistant
Alpha Behavioral Health Services
05.2024 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Sales Associates, Reptiles
Old Navy, Gap
09.2022 - 08.2024
- Monitored inventory levels and communicated with management regarding replenishment needs, avoiding stockouts or excess merchandise buildup.
- Organized educational workshops for customers interested in learning about proper care for their pet reptiles.
- Resolved customer complaints regarding animal health or product quality, ensuring repeat business and positive word-of-mouth referrals.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and provided outstanding customer service.
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card, and check transactions to complete customer purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Diploma -
Bullard High School
Fresno, CAAssociate Degree In Nursing - Nursing
Fresno City College
Fresno, CASkills
- Customer service
- Positive attitude
- Time management
- Prioritizing work
- Scheduling appointments
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Office Assistant
Alpha Behavioral Health Services
05.2024 - Current
Sales Associates, Reptiles
Old Navy, Gap
09.2022 - 08.2024
Diploma -
Bullard High School
Associate Degree In Nursing - Nursing
Fresno City College
Similar Profiles
Oneshia McleodOneshia Mcleod
Clinical Counselor at Alpha Behavioral Health CenterClinical Counselor at Alpha Behavioral Health Center
Candace JacobsonCandace Jacobson
Mental Health Admissions Coordinator at Odyssey Behavioral Healthcare. Behavioral Health Services and FacilitiesMental Health Admissions Coordinator at Odyssey Behavioral Healthcare. Behavioral Health Services and Facilities
N. Sithney WolfeN. Sithney Wolfe
Case Manager II at Watauga Behavioral Health Services, Frontier HealthCase Manager II at Watauga Behavioral Health Services, Frontier Health
ELISIA MCCULLOUGHELISIA MCCULLOUGH
Customer Care Inbound Call's at Evolent HealthCustomer Care Inbound Call's at Evolent Health
Cristian RojasCristian Rojas
CDL Class A Driver at United RentalsCDL Class A Driver at United Rentals