

Motivated business professional and student with experience in sales, marketing, administration, and management. Strong background in customer service and supervisory support, with a proven ability to meet targets and support team operations. Recognized with a Golden Sales Award at a nonprofit organization for outstanding sales performance. Seeking an administrative or growth-oriented role that offers opportunities and advancement
• Control facility access by verifying credentials, managing visitor entry, and enforcing company security policies.
• Coordinate with law enforcement, emergency responders, and internal departments during incidents and emergency situations.
• Perform security inspections and safety checks to identify hazards, policy violations, and potential vulnerabilities.
• Maintain situational awareness and provide real-time updates to management regarding security concerns and operational issues.
• Support loss prevention efforts through proactive monitoring, investigations, and enforcement of security procedures.
• Deliver exceptional customer service while maintaining a professional security presence and ensuring compliance with company standards.
• Managed security operations across multiple facilities, ensuring consistent compliance with client requirements, safety protocols, and company standards.
• Supervised, trained, and supported a team of 30+ security officers, fostering accountability, professionalism, and high-performance service delivery.
• Developed and maintained employee schedules, coordinated shift coverage, and resolved staffing shortages to ensure uninterrupted 24/7 security operations.
• Conducted performance evaluations, coaching sessions, and disciplinary actions while mentoring officers for career growth and operational excellence.
• Served as the primary liaison between clients and security personnel, addressing concerns, resolving issues, and maintaining strong client relationships.
CPR and First aid trained
Represented leading nonprofit organizations, including CARE, IFAW, and ChildFund International, driving donor acquisition and community engagement across multiple states. During my second week, generated 12 new donor subscriptions in a single week while traveling in Oregon, contributing over $135,000 in projected fundraising revenue to support food, clean water, education, and humanitarian programs worldwide. Recognized as a top-performing Brand Ambassador and recipient of sales excellence awards for outstanding fundraising results. Promoted to Team Leader within my first month based on exceptional performance and leadership abilities. Recruited, trained, and led my own fundraising team, mentoring new ambassadors and helping drive campaign growth and success.