ANGELA LAMBERT
Kelowna,BC
Summary
I have extensive experience within Alberta Courts Administration Services. I am highly motivated in meeting objectives, proficient with computers software programs and I enjoy a challenge. I have successfully completed the Alberta Court Paralegal Program, as well as the Leadership Training Program.
Highly efficient Deputy Clerk, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Experienced Clerk with exceptional typing, data entry abilities (66 wrd/min) with a results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Handles multiple projects simultaneously with a high degree of accuracy. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
Senior Deputy Clerk
High Level Court Of Justice
High Level, AB
01.2009 - 10.2023
- Supervised 4 staff members
- Completing staff evaluations
- Confirming/Approving staff time and expense claims
- Conflict resolution
- Conducting interviews
- Ensuring file accuracy
- Ensuring court room decorum maintained
- Scheduling/Conducting staff meetings
- Participating in monthly scrum meetings
- Assisting in scheduling appearances via CCTV
- Preparing and scheduling Bail Forfeitures into King's Bench
- Ensure frontline staff is aware of recent changes in Policy/Procedure
- Court Clerk in Court of Justice and King’s Bench Criminal Court proceedings
- Exhibit Clerk/Maintaining Integrity and continuity of Court Exhibits
- Client services/directing and redirecting to appropriate resources
- Accounts Payable and Receivable
- Assisted in maintaining accuracy of the Northern Justices Trial List Schedule
- Non-Presiding Justice of the Peace
- Improved communication between the court and litigants with timely notifications of hearings, decisions, and other pertinent information.
- Assisted in reducing case backlog by efficiently scheduling cases and ensuring proper courtroom preparation.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
- Streamlined document retrieval for attorneys and Justices by implementing an organized filing system.
- Enhanced court efficiency by maintaining accurate records and promptly processing legal documents.
- Collaborated with colleagues on cross-training initiatives, increasing overall efficiency within the office.
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Completed complex court forms accurately, minimizing errors and potential delays in processing.
- Supported judicial staff with research tasks, enabling them to make informed decisions during proceedings.
- Expedited processing times for legal documents by utilizing advanced technology systems for data entry and management.
- Contributed to a positive work environment through effective communication skills and a collaborative approach to problem soloving.
- Ensured compliance with established procedures by staying current on changes in laws, regulations, and policies affecting the clerk''s office operations.
- Managed financial transactions including fee collections, disbursements, and record-keeping with accuracy and integrity.
- Reduced wait times at the counter by swiftly addressing walk-in requests from the public while maintaining a professional demeanor under pressure.
- Promoted transparency within the court system through meticulous record keeping of all case-related documentation.
- Delivered reliable support during trials by preparing exhibits, administering oaths to witnesses, and taking minutes of court proceedings.
- Exercised sound judgment in resolving conflicts or discrepancies within case files, ensuring accurate record-keeping for future reference.
- Continuously sought opportunities for professional development to stay up-to-date on best practices and emerging trends in the field.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Prepared and executed official documents in Clerk's absence to facilitate timely transactions and departmental functions.
- Maintained mutually beneficial relationships with external partners and vendors to facilitate efficient operations.
- Tracked internal legal documents and verified submittal to Clerk's office for signature and execution to comply with predetermined guidelines.
- Interacted with customers by phone, email, or in-person to provide information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Input data into spreadsheets and databases.
- Processed incoming and outgoing mail and packages according to established procedures.
- Edited and proofread documents for accuracy and completeness.
- Assisted with onboarding of new employees.
- Purchased and maintained office supplies.
Senior Judicial Clerk
High Level Provincial / Peace River Provincial / Queens Bench Court House
High Level, AB
01.2007 - 04.2016
- Court Clerk/monitoring proceedings
- Data Entry
- Produced Orders in a timely manner
- Accosted to adhering to strick time line
- Exhibit Clerk/Responsible for maintaining the integrity and continuity of exhibits
- Client services/directing and redirecting to appropriate resources
- General office duties, general accounting duties, Accounts Receivable/Payable
- Acting as a Non-Presiding Justice of the Peace
- Handling all aspects of Criminal, Traffic, Family and Civil Court Proceedings
- Court Ordered Documents, Administering Oaths, Act as an intermediary between the Justice and the public
- Back up Judiciary Assistant for the Assistant Chief Justice
Employment Councilor I
Metis Nation of Alberta
High Level
09.2005 - 01.2007
- Employment assessments and client referrals
- Knowledge of Labour Market Supply and Demand
- Keto data base training, Connector data base knowledge
- Delivery of services to Indigenous clients
- Collaborated with other council members to develop strategic plans for community growth.
- Community awareness
- File documentation and maintenance.
- Advocated for local business development by supporting new initiatives and promoting existing establishments.
- Participated in Get to Know you nights in the community to engage and enhance the communities knowledge of our programs
Family Support Worker
McMan Family Support
High Level, AB
08.1995 - 03.1998
- Managing a case load of eight families
- Advocating on behalf of clients, program delivery to an aboriginal community
- Connecting to community resources
- Program developments, behavior management, provide nutritional options
- Family reintegration/Foster family support
- Provided emotional support, crisis intervention and management
- Maintained accurate contact notes, monthly and quarterly reports, file documentation and maintenance.
- Enhanced family stability by providing comprehensive support and resources tailored to individual needs.
- Strengthened families'' resilience through crisis intervention, and referral services.
- Assisted families in navigating complex social service systems, advocating for their rights and accessing essential services.
- Conducted thorough assessments of family dynamics and needs, developing detailed case plans to address challenges effectively.
- Collaborated with multidisciplinary teams to ensure the provision of holistic care for families in need.
- Organized workshops and training sessions for parents, enhancing their parenting skills and knowledge of child development.
- Promoted healthy communication within families by mediating conflicts and facilitating open discussions.
- Provided ongoing guidance to at-risk youth, helping them develop essential life skills and coping strategies.
- Monitored progress of families under my supervision, adjusting interventions as needed to achieve desired outcomes.
- Connected families with community resources such as housing assistance, financial aid programs, and educational opportunities.
- Empowered parents to create nurturing home environments by sharing best practices in positive discipline techniques.
- Developed strong rapport with clients, fostering trust necessary for effective intervention.
Assistant Supervisor
Tsi’ Doh Koh (Children’s House)
Chateh, AB
01.1996 - 01.1998
- Staff supervision including performing staff evaluations
- Accurate daily log entry, calculate and report statistics for government purposes, program implementation
- Developed and carried out programming
- Ensured children and youth safety, promoted policy and procedure practice, delegate daily staff duties, staff conflict resolution, crisis management and intervention, behavior management.
- Program delivery within a First Nation community.
- Improved team productivity by implementing efficient workflow processes and providing constructive feedback.
Education
Paralegal Course -
Respect In The Workplace -
Certificate in Family and Youth Intervention -
Expenditure Officer -
Class 5 Drivers License with reliable vehicle -
Suicide Intervention Training -
Leadership Training -
Home Visitation Core Training -
Physical Restraint Training -
Behavior Management Training -
Family Violence and Relationship Training -
Freedom of Information and Privacy Act Training -
Lean Six Sigma -
Leadership Program -
01.2019
Non-Restricted Firearm Course -
01.2017
Bachelor of Education (1 year) -
01.2001
Legal Assistant Program -
01.2000
Skills
- Superior time management
- Organizational skills
- Strong problem solving
- Speak and understand the English language
- Critical and analytical, consistent with the essential job functions
- Supervisory skills
- Attention to Detail
- Proficient with data entry (66 words/minute
- Extensive experience in delivery of service to clients with multi-barriers
- Fluent with JOIN and CASES
- Extensive experience in delivery of services to indigenous clients
- Ability to make sound decisions in a manner consistent with the essential job functions
- Strong knowledge of bail estreatment process and bail procedures
- Excellent working relationship with Crown, Defence and Court personnel
- Filing Systems
- Legal Terminology
- Document Preparation
- Calendar Management
- Policy Enforcement
- Meeting Coordination
- Administrative Support
- Effective Communication
- Record Keeping
- Multitasking Abilities
- Office Equipment Operation
- Computer Proficiency
- Database Entry
- Cash Management
- File Maintenance
- Quality Control
- Proofreading
- Mail Sorting/Distrubution
- Point of Sale Operation
- Travel Arrangements for Witnesses
- Administrative Tasks
- Telephone Etiquette
- Creative Thinking
References
- Shelly Rendle, Clerk 4, R.C.M.P High Level, 780-926-1626
- Catherine Blanchette, R.C.M.P Executive Assistant, Grande Prairie, AB, 780-841-6848
- Robert Marceau, Judge, Alberta Court of Justice – Northern Alberta, (587)785-0652
Languages
English
Full Professional
Timeline
Senior Deputy Clerk
High Level Court Of Justice
01.2009 - 10.2023
Senior Judicial Clerk
High Level Provincial / Peace River Provincial / Queens Bench Court House
01.2007 - 04.2016
Employment Councilor I
Metis Nation of Alberta
09.2005 - 01.2007
Assistant Supervisor
Tsi’ Doh Koh (Children’s House)
01.1996 - 01.1998
Family Support Worker
McMan Family Support
08.1995 - 03.1998