ANGELA LAMBERT
Kelowna,BC
Summary
I have extensive experience within Alberta Courts Administration Services. I am highly motivated in meeting objectives, proficient with computers software programs and I enjoy a challenge. I have successfully completed the Alberta Court Paralegal Program, as well as the Leadership Training Program.
Highly efficient Deputy Clerk, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Experienced Clerk with exceptional typing, data entry abilities (66 wrd/min) with a results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Handles multiple projects simultaneously with a high degree of accuracy. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
Senior Deputy Clerk
High Level Court Of Justice
01.2009 - 10.2023
- Supervised 4 staff members
- Completing staff evaluations
- Confirming/Approving staff time and expense claims
- Conflict resolution
- Conducting interviews
- Ensuring file accuracy
- Ensuring court room decorum maintained
- Scheduling/Conducting staff meetings
- Participating in monthly scrum meetings
- Assisting in scheduling appearances via CCTV
- Preparing and scheduling Bail Forfeitures into King's Bench
- Ensure frontline staff is aware of recent changes in Policy/Procedure
- Court Clerk in Court of Justice and King’s Bench Criminal Court proceedings
- Exhibit Clerk/Maintaining Integrity and continuity of Court Exhibits
- Client services/directing and redirecting to appropriate resources
- Accounts Payable and Receivable
- Assisted in maintaining accuracy of the Northern Justices Trial List Schedule
- Non-Presiding Justice of the Peace
- Improved communication between the court and litigants with timely notifications of hearings, decisions, and other pertinent information.
- Assisted in reducing case backlog by efficiently scheduling cases and ensuring proper courtroom preparation.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
- Streamlined document retrieval for attorneys and Justices by implementing an organized filing system.
- Enhanced court efficiency by maintaining accurate records and promptly processing legal documents.
- Collaborated with colleagues on cross-training initiatives, increasing overall efficiency within the office.
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Completed complex court forms accurately, minimizing errors and potential delays in processing.
- Supported judicial staff with research tasks, enabling them to make informed decisions during proceedings.
- Expedited processing times for legal documents by utilizing advanced technology systems for data entry and management.
- Contributed to a positive work environment through effective communication skills and a collaborative approach to problem soloving.
- Ensured compliance with established procedures by staying current on changes in laws, regulations, and policies affecting the clerk''s office operations.
- Managed financial transactions including fee collections, disbursements, and record-keeping with accuracy and integrity.
- Reduced wait times at the counter by swiftly addressing walk-in requests from the public while maintaining a professional demeanor under pressure.
- Promoted transparency within the court system through meticulous record keeping of all case-related documentation.
- Delivered reliable support during trials by preparing exhibits, administering oaths to witnesses, and taking minutes of court proceedings.
- Exercised sound judgment in resolving conflicts or discrepancies within case files, ensuring accurate record-keeping for future reference.
- Continuously sought opportunities for professional development to stay up-to-date on best practices and emerging trends in the field.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Prepared and executed official documents in Clerk's absence to facilitate timely transactions and departmental functions.
- Maintained mutually beneficial relationships with external partners and vendors to facilitate efficient operations.
- Tracked internal legal documents and verified submittal to Clerk's office for signature and execution to comply with predetermined guidelines.
- Interacted with customers by phone, email, or in-person to provide information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Input data into spreadsheets and databases.
- Processed incoming and outgoing mail and packages according to established procedures.
- Edited and proofread documents for accuracy and completeness.
- Assisted with onboarding of new employees.
- Purchased and maintained office supplies.
Senior Judicial Clerk
High Level Provincial / Peace River Provincial / Queens Bench Court House
01.2007 - 04.2016
- Court Clerk/monitoring proceedings
- Data Entry
- Produced Orders in a timely manner
- Accosted to adhering to strick time line
- Exhibit Clerk/Responsible for maintaining the integrity and continuity of exhibits
- Client services/directing and redirecting to appropriate resources
- General office duties, general accounting duties, Accounts Receivable/Payable
- Acting as a Non-Presiding Justice of the Peace
- Handling all aspects of Criminal, Traffic, Family and Civil Court Proceedings
- Court Ordered Documents, Administering Oaths, Act as an intermediary between the Justice and the public
- Back up Judiciary Assistant for the Assistant Chief Justice
Employment Councilor I
Metis Nation of Alberta
09.2005 - 01.2007
- Employment assessments and client referrals
- Knowledge of Labour Market Supply and Demand
- Keto data base training, Connector data base knowledge
- Delivery of services to Indigenous clients
- Collaborated with other council members to develop strategic plans for community growth.
- Community awareness
- File documentation and maintenance.
- Advocated for local business development by supporting new initiatives and promoting existing establishments.
- Participated in Get to Know you nights in the community to engage and enhance the communities knowledge of our programs
Family Support Worker
McMan Family Support
08.1995 - 03.1998
- Managing a case load of eight families
- Advocating on behalf of clients, program delivery to an aboriginal community
- Connecting to community resources
- Program developments, behavior management, provide nutritional options
- Family reintegration/Foster family support
- Provided emotional support, crisis intervention and management
- Maintained accurate contact notes, monthly and quarterly reports, file documentation and maintenance.
- Enhanced family stability by providing comprehensive support and resources tailored to individual needs.
- Strengthened families'' resilience through crisis intervention, and referral services.
- Assisted families in navigating complex social service systems, advocating for their rights and accessing essential services.
- Conducted thorough assessments of family dynamics and needs, developing detailed case plans to address challenges effectively.
- Collaborated with multidisciplinary teams to ensure the provision of holistic care for families in need.
- Organized workshops and training sessions for parents, enhancing their parenting skills and knowledge of child development.
- Promoted healthy communication within families by mediating conflicts and facilitating open discussions.
- Provided ongoing guidance to at-risk youth, helping them develop essential life skills and coping strategies.
- Monitored progress of families under my supervision, adjusting interventions as needed to achieve desired outcomes.
- Connected families with community resources such as housing assistance, financial aid programs, and educational opportunities.
- Empowered parents to create nurturing home environments by sharing best practices in positive discipline techniques.
- Developed strong rapport with clients, fostering trust necessary for effective intervention.
Assistant Supervisor
Tsi’ Doh Koh (Children’s House)
01.1996 - 01.1998
- Staff supervision including performing staff evaluations
- Accurate daily log entry, calculate and report statistics for government purposes, program implementation
- Developed and carried out programming
- Ensured children and youth safety, promoted policy and procedure practice, delegate daily staff duties, staff conflict resolution, crisis management and intervention, behavior management.
- Program delivery within a First Nation community.
- Improved team productivity by implementing efficient workflow processes and providing constructive feedback.
Education
Paralegal Course -
Respect In The Workplace -
Certificate in Family and Youth Intervention -
Expenditure Officer -
Class 5 Drivers License with reliable vehicle -
Suicide Intervention Training -
Leadership Training -
Home Visitation Core Training -
Physical Restraint Training -
Behavior Management Training -
Family Violence and Relationship Training -
Freedom of Information and Privacy Act Training -
Lean Six Sigma -
Leadership Program -
01.2019
Non-Restricted Firearm Course -
01.2017
Bachelor of Education (1 year) -
01.2001
Legal Assistant Program -
01.2000
Skills
- Superior time management
- Organizational skills
- Strong problem solving
- Speak and understand the English language
- Critical and analytical, consistent with the essential job functions
- Supervisory skills
- Attention to Detail
- Proficient with data entry (66 words/minute
- Extensive experience in delivery of service to clients with multi-barriers
- Fluent with JOIN and CASES
- Extensive experience in delivery of services to indigenous clients
- Ability to make sound decisions in a manner consistent with the essential job functions
- Strong knowledge of bail estreatment process and bail procedures
- Excellent working relationship with Crown, Defence and Court personnel
- Filing Systems
- Legal Terminology
- Document Preparation
- Calendar Management
- Policy Enforcement
- Meeting Coordination
- Administrative Support
- Effective Communication
- Record Keeping
- Multitasking Abilities
- Office Equipment Operation
- Computer Proficiency
- Database Entry
- Cash Management
- File Maintenance
- Quality Control
- Proofreading
- Mail Sorting/Distrubution
- Point of Sale Operation
- Travel Arrangements for Witnesses
- Administrative Tasks
- Telephone Etiquette
- Creative Thinking
References
- Shelly Rendle, Clerk 4, R.C.M.P High Level, 780-926-1626
- Catherine Blanchette, R.C.M.P Executive Assistant, Grande Prairie, AB, 780-841-6848
- Robert Marceau, Judge, Alberta Court of Justice – Northern Alberta, (587)785-0652
Languages
English
Full Professional
Timeline
Senior Deputy Clerk
High Level Court Of Justice
01.2009 - 10.2023
Senior Judicial Clerk
High Level Provincial / Peace River Provincial / Queens Bench Court House
01.2007 - 04.2016
Employment Councilor I
Metis Nation of Alberta
09.2005 - 01.2007
Assistant Supervisor
Tsi’ Doh Koh (Children’s House)
01.1996 - 01.1998
Family Support Worker
McMan Family Support
08.1995 - 03.1998
Paralegal Course -
Respect In The Workplace -
Certificate in Family and Youth Intervention -
Expenditure Officer -
Class 5 Drivers License with reliable vehicle -
Suicide Intervention Training -
Leadership Training -
Home Visitation Core Training -
Physical Restraint Training -
Behavior Management Training -
Family Violence and Relationship Training -
Freedom of Information and Privacy Act Training -
Lean Six Sigma -
Leadership Program -
Non-Restricted Firearm Course -
Bachelor of Education (1 year) -
Legal Assistant Program -
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