Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
33
33
years of professional experience
Work History
Owner
Bolt Fences And Decks
05.2018 - Current
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Front Office Manager
Hilton Hotels And Suites Niagara Falls
04.1991 - 05.2018
Reconciled end-of-day reports to determine accurate billing and payment processing.
Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Coached employees through day-to-day work and complex problems.
Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
Developed procedures to establish accurate and organized check-in and check-out processes.
Created, prepared, and delivered reports to various departments.
Assistant Professor of Engineering Science at Polytechnic University of the PhilippinesAssistant Professor of Engineering Science at Polytechnic University of the Philippines