Angela Kirton
Rodeo
Summary
Dynamic Restaurant Manager with a proven track record at The Powder Keg Pup, excelling in team management and customer engagement. Enhanced service quality and reduced staff turnover through effective leadership and development initiatives. Proficient in POS systems, fostering a positive environment that cultivates strong customer relationships and boosts team performance.
Overview
10
10
years of professional experience
Work History
Restaurant Manager
The Powder Keg Pup
04.2015 - Current
- Trained and mentored staff, enhancing team performance and service quality.
- Fostered a positive work environment, promoting teamwork and employee retention initiatives.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Cultivated warm relationships with regular customers.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Education
High School Diploma -
John Sweet High School
Crockett, CAPhlebotomy -
Boston Reed
Vallejo, CA02-2010
Skills
- Team management
- Customer engagement
- Staff management
- Point of sale (POS) system operation
- Staff scheduling
Timeline
Restaurant Manager
The Powder Keg Pup
04.2015 - Current
High School Diploma -
John Sweet High School
Phlebotomy -
Boston Reed