ANGELA KACZMARCZYK
Mississauga,Canada
Overview
1
1
year of professional experience
Work History
Receptionist
Expeditors International Of Washington Inc
09.2024 - 06.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Assisted with planning office events and meetings for smooth execution.
- Helped maintain office security by monitoring visitor access and issuing badges.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
Accounting Agent AP
Expeditors International
09.2024 - 06.2025
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
Education
Diploma - Community Service Worker
Trios College
None01.2021
Diploma - Hospitality Management
Evergreen Collage
Toronto, ON01.2016
Skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer and client relations
- Appointment scheduling
- Office administration
- Organization skills
- Calendar management
- Basic accounting
- Strategic planning
- Meeting preparation
- Expense reporting
- Multitasking and prioritization
- Conflict resolution
Timeline
Receptionist
Expeditors International Of Washington Inc
09.2024 - 06.2025
Accounting Agent AP
Expeditors International
09.2024 - 06.2025
Diploma - Community Service Worker
Trios College
Diploma - Hospitality Management
Evergreen Collage
Similar Profiles
Carlos SanchezCarlos Sanchez
Customer Service Representative at Expeditors International Of Washington IncCustomer Service Representative at Expeditors International Of Washington Inc
Craig AdamsCraig Adams
Corporate Account Manager at Expeditors International of Washington IncCorporate Account Manager at Expeditors International of Washington Inc
Jazzeel A. RossJazzeel A. Ross
Air & Ocean Export Agent at Expeditors International Of Washington Inc.Air & Ocean Export Agent at Expeditors International Of Washington Inc.
Hayley GorskiHayley Gorski
Sales, Marketing, & Event Operations Coordinator at Expeditors International Of Washington IncSales, Marketing, & Event Operations Coordinator at Expeditors International Of Washington Inc
Bayan KahwajiBayan Kahwaji
Sales Associate at Karl LagerfeldSales Associate at Karl Lagerfeld