Angela Jumani
HAMMONDS PLAINS,NS - Nova Scotia
Summary
Proven Department Manager at The Home Depot Canada, adept in inventory management and customer satisfaction enhancement. Excelled in team building and sales expertise, achieving seamless departmental coordination and significant process improvements. Demonstrates exceptional multitasking abilities and reliability, fostering professional work environments and proactive conflict resolution.
Overview
14
14
years of professional experience
Work History
Department Manager
The Home Depot Inc
05.2018 - 06.2019
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
Department Manager
The Home Depot Inc
10.2013 - 05.2018
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
Project Coordinator
The Home Depot Inc
12.2005 - 05.2013
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Cashier/Customer Service Representative
The Home Depot Inc
10.2005 - 12.2005
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
West Hill Secondary School
Owen Sound, ON01-1990
Skills
- Training and mentoring
- Goals and performance
- Personnel training and development
- Sales expertise
- Scheduling
- Strategies and goals
- Multitasking Abilities
- Reliability
- Customer Relations
- Fork Lift / Reach Truck License
- Team building
Languages
English
Native or Bilingual
Timeline
Department Manager
The Home Depot Inc
05.2018 - 06.2019
Department Manager
The Home Depot Inc
10.2013 - 05.2018
Project Coordinator
The Home Depot Inc
12.2005 - 05.2013
Cashier/Customer Service Representative
The Home Depot Inc
10.2005 - 12.2005
High School Diploma -
West Hill Secondary School
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