Angela Johnson
Hamilton,ON
Summary
Creative Professional with 10 years of retail experience. Accustomed to keeping orderly and tidy work areas, kitchen work stations and retail display cases. Possesses outstanding customer service skills and innovative decorating techniques. Picks up new skills quickly and has effective communication styles.
Overview
10
10
years of professional experience
Work History
Bakery Worker
Costco Wholesale Canada
11.2022 - Current
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels.
- Wrapped, boxed and weighed bakery department products.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Service Deli Clerk
Costco Wholesale Canada
11.2016 - 11.2022
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Learned other teammates' work tasks to train as backup.
- Created appealing food arrangements for party trays and specialized orders.
Prep Cook
Angie's Restaurant
02.2016 - 11.2017
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Education
High School Diploma -
Resurrection Catholic Secondary School
Kitchener, ON10.2013
Skills
- Quality Assurance
- Technical Documentation
- Security Practices
- Cash Register Operations
- Work Prioritization
- Available Weekends and Holidays
- Shrink Reduction
- Inventory Control
- Telephone Etiquette
- Cleaning and Sanitizing
Timeline
Bakery Worker
Costco Wholesale Canada
11.2022 - Current
Service Deli Clerk
Costco Wholesale Canada
11.2016 - 11.2022
Prep Cook
Angie's Restaurant
02.2016 - 11.2017
High School Diploma -
Resurrection Catholic Secondary School