ANGELA HUGHES

o Oversee the publication of press materials, social media interactions and other company communications. Collaborate with advertising and marketing teams to ensure the delivery of a cohesive public relations strategy for the business.

o Work with established customers to ensure retention and quality service. Oversee marketing decisions and analyze trends to drive new and existing campaigns.

o Bring in new business acquisitions, finding strategic opportunities for the company. Liaison between sales representatives and clients, networking to connect to potential leads.

o Guide the financial strategies for the company based on market trends and a business's financial status. Offer risk analysis and advice regarding investment opportunities.

o Oversee the operational functions of the business including allocating resources, managing company policies, and review of staff functions.

• Demonstrated leadership by making improvements to work processes and helping to train others.
• Achieved cost-savings by developing functional solutions to problems.
• Motivated and encouraged team members to communicate more openly and constructively with each other.
• Recognized by management for providing exceptional customer service.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Collaborated with others to discuss new opportunities.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Maintained updated knowledge through continuing education and advanced training.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Planned and completed group projects, working smoothly with others.
• Modified existing software systems to enhance performance and add new features.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Leveraged SAP and crystal report skills to input and compile data gathered from various sources.
• Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.

• Worked effectively in fast-paced environments.
• Gained extensive knowledge in data entry, analysis and reporting.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Skilled at working independently and collaboratively in a team environment.
• Demonstrated leadership skills in managing projects from concept to completion.
• Cultivated interpersonal skills by building positive relationships with others.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Gained strong leadership skills by managing projects from start to finish.
• Learned and adapted quickly to new technology and software applications.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.

• Managed banking reconciliations and monthly balance sheet statements.
• Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
• Managed journal entries, collection efforts, reconciliations, and payroll processing.
• Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
• Investigated daily variances and corrected errors to resolve discrepancies.
• Analyzed and reported on financial data to support business decisions.
• Monitored budget allocation and expenditures to enforce compliance with company policies.
• Collaborated with other departments to achieve accurate and prompt financial reporting.
• Analyzed business processes to identify cost savings and operational efficiencies.
• Created financial dashboards to provide insights into key performance indicators.

• Analyzed project performance data to identify areas of improvement.
• Responded to requests for information on materials to inquiring parties.
• Kept corporate and client information confidential, adhering to data safety measures.
• Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
• Kept projects on schedule by managing deadlines and adjusting workflows.
• Maintained database and spreadsheets with accurate inventory and status.
• Established rapport and engaged with stakeholders to build lasting professional relationships.
• Reported regularly to managers on project budget, progress and technical problems.
• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
• Tracked hours and expenses to keep project on task and within budgetary parameters.
• Maintained open communication by presenting regular updates on project status to customers.
• Sourced, vetted and managed vendors needed to accomplish project goals.
• Monitored project progress, identified risks and took corrective action as needed.