Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Angela Huard

Mississauga,ON

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Maintenance Clerk

Hertz
01.2023 - 05.2023

• Maintenance clerk,

• Ordering automotive parts,

• Receiving invoices,

• Creating Purchase orders using Oracle software,

• Answering phones,

• Creating inventory in Excel,

• Coordinating vehicles to body shops,

• Processing payments,

• Creating receipts to pay vendors,

• Use of Microsoft Office

• Send and receive fax.

• Preparer credit card expense

• Data Entry

• Filing

• Organizational Operations

• Administrative

• Typing 45 words per min

• Photocopy and scanning

• Data entry

  • Streamlined work order processing, leading to reduced response times for urgent repairs.
  • Improved equipment reliability by conducting regular maintenance checks and promptly addressing issues.
  • Maintained accurate records of all maintenance activities, facilitating timely follow-ups and preventive measures.

House Cleaner

The Cleaning Authority
09.2022 - 01.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Dusted picture frames and wall hangings with cloth.
  • Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Adhered to professional house cleaning checklist.
  • Emptied trashcans and transported waste to collection areas.
  • Assisted fellow house cleaners when needed during busy periods or staff shortages.
  • Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
  • Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Medical Office Assistant

Re-Gen Medical Clinic
03.2022 - 08.2022
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Used Telus to schedule appointments for doctor visits and procedures.
  • Registered patients and completed associated paperwork for accurate records.
  • Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
  • Prepared patient charts by gathering and organizing medical records ahead of appointments.
  • Provided prompt, polite and professional in-person and telephone customer service.
  • Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
  • Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
  • Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
  • Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
  • Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
  • Ensured smooth daily operations by managing incoming calls professionally while addressing inquiries or directing them to appropriate personnel.
  • Maintained a clean reception area conducive to a professional atmosphere while adhering to safety guidelines during the COVID-19 pandemic.
  • Improved office communication by promptly relaying messages between patients and healthcare providers.
  • Increased office productivity by organizing medical records, leading to easier access and retrieval.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Assisted with medical coding and billing tasks.
  • Received and routed laboratory results to correct clinical staff members.
  • Placed new supply orders, managed inventory and restocked clerical spaces.

Education

Diploma - Medical Office Assistant

Academy of Learning Career College
Brampton, ON
04-2022

Skills

  • Maintenance scheduling
  • Equipment inspection
  • Work order processing
  • Spare parts ordering
  • Customer service
  • Time management
  • Organizational skills
  • File/records maintenance
  • Team coordination
  • Microsoft Excel expertise
  • Filing management
  • Accounts payable
  • Data entry proficiency
  • Work prioritization
  • Deadline management
  • Accuracy and precision

Accomplishments

    • First Aid and CPR Certificate (currant)

    • WHMIS Training

    • Full G Licence with clean Record

    • Certified Medical Assisting Professional Certification

Languages

English
Full Professional

Certification

  • Microsoft Office Specialist (MOS) - Microsoft.
  • Workplace Health and Safety Certificate – OSHA Training Institute Education Centers.
  • Excel Certification – Microsoft.

Timeline

Maintenance Clerk

Hertz
01.2023 - 05.2023

House Cleaner

The Cleaning Authority
09.2022 - 01.2023

Medical Office Assistant

Re-Gen Medical Clinic
03.2022 - 08.2022
  • Microsoft Office Specialist (MOS) - Microsoft.
  • Workplace Health and Safety Certificate – OSHA Training Institute Education Centers.
  • Excel Certification – Microsoft.

Diploma - Medical Office Assistant

Academy of Learning Career College
Angela Huard