Angela Gonzalez
Westlake
Summary
Skilled Referral Coordinator/Medical Assistant with a proven track record at AHF, adept in insurance precertification and patient records oversight. Excelled in streamlining referral processes, enhancing provider relationships, and ensuring meticulous documentation. Demonstrates exceptional communication skills and a commitment to improving patient care efficiency.
Overview
8
8
years of professional experience
Work History
Referral Coordinator/ Medical Assistant
AHF
Beverly Hills
08.2017 - Current
- Provided customer service support by responding to inquiries, and processing orders.
- Coordinated insurance eligibility verification, prior authorizations, referrals, and claims processing.
- Created and maintained relationships with various service providers in order to facilitate referrals.
- Processed paperwork related to medical authorizations, referrals, pre-certifications.
- Initiated referrals to specialists upon request by primary care physician or nurse practitioner.
Education
Medical Assistant -
American Career College
CA02-2003
Skills
- Medical terminology knowledge
- Insurance precertification processes
- Multi-line telephone operation
- Patient records oversight
- Notetaking and documentation
- Physician authorizations
- Follow-up coordination
- Electronic patient charts
- Medical terminology
- Insurance verification
- Pre-authorizations
- Referral tracking
Languages
Spanish
Professional
Timeline
Referral Coordinator/ Medical Assistant
AHF
08.2017 - Current
Medical Assistant -
American Career College
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