Angela Gibbs
Bracebridge
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
5
5
years of professional experience
Work History
Retail, Cashier Stock Shelves
Mark's Workwear house
Bracebridge
05.2005 - 10.2010
- Enforced dressing room rules to prevent vandalism and theft.
- Processed cash, credit, and check payments accurately and efficiently.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Adhered to social distancing protocols and wore mask or face shield.
- Worked closely with front-end staff to assist customers.
- Maintained clean, orderly and well-stocked register area.
- Provided excellent customer service by listening to customer needs and addressing them appropriately.
- Performed opening and closing duties such as setting up registers, counting cash drawers.
- Maintained work area and kept cash drawer organized.
- Welcomed customers, offering assistance to help find store items.
- Helped with purchases and signed customers up for rewards program.
- Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
- Resolved customer complaints in an efficient and professional manner.
- Reported damaged items and incorrect pricing to supervisor.
- Counted cash at end of shift and prepared bank deposits.
- Processed customer payments quickly and returned exact change and receipts.
- Met physical requirements with regular standing, lifting and reaching to move heavy boxes and full merchandise racks.
- Answered customers' questions and provided information on store procedures or policies.
- Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.
- Maintained store security by monitoring customers' activities within the store premises.
- Received incoming shipments of merchandise from vendors and restocked shelves accordingly.
- Greeted customers promptly and responded to questions.
- Followed company safety regulations to maintain safe work environment.
- Performed opening and closing duties such as counting money, balancing registers.
- Provided accurate change back to customers when necessary.
Education
High School Diploma -
George Pringle Secondary School
Westbank, BC06-2001
Skills
- Cash handling
- Customer service
- Inventory management
- Sales transactions
- Product knowledge
- Conflict resolution
- Time management
- Team collaboration
- Safety regulations
- Product returns
- Client engagement
- Retail sales
- Fashion retail management
- Retail display setup
- Retail loss prevention
- Retail and fashion
- Retail properties
- Retail floor stocking
- Retail store layouts
- Retail theft investigations
- Retail energy sales
- Retail support
- Retail services
- Retail merchandising
Angela Gibbs
- Im a single mom looking to get back to work as my kids are growing up.
Timeline
Retail, Cashier Stock Shelves
Mark's Workwear house
05.2005 - 10.2010
High School Diploma -
George Pringle Secondary School