Summary
Overview
Work History
Education
Skills
Affiliations
Personal Information
Timeline
Generic

Angela Gannon, CHRL

Ottawa,ON

Summary

Accomplished and resilient Human Resource Leader with 25 years of progressive HR experience. Highly skilled in the areas of business transformation, workforce planning, restructuring and program management. Leader in workplace harassment, violence, privacy, prevention and human rights.

Overview

25
25
years of professional experience

Work History

Workplace Practice Investigator and Program Management

Bell Canada
06.2020 - 06.2023
  • Conducted investigations in violation of Bell's Workplace Harassment and Violence Prevention, Code of Conduct and Privacy policies to promote a respectful, harassment free workplace.
  • Demonstrated strong analysis, report writing and presentation skills to develop briefs, progress updates and analytical reports.
  • Standardized processes, evaluated programs and conducted reviews with eye toward harassment and violence prevention.
  • Facilitated successful policy implementation and enforcement to maintain legal compliance.
  • Engaged and worked alongside cross-functional stakeholders to manage strategic priorities.
  • Researched industry best practices in support of policy and program content and training development.
  • Anticipated, identified and resolved program issues through solicitation of timely feedback and use of conflict resolution techniques.
  • Leveraged project management processes and tools to define and execute projects.

Director - Human Resources

Bell Canada
03.2012 - 06.2020
  • Impacted enterprise performance via organizational transformation, enhanced employee engagement and effective alignment of HR strategy with business goals for Corporate and Operational Business Units.
  • Led the integration of multiple companies with a focus on organizational redesign and employee restructuring, with all financial targets met.
  • Key member in union-management meetings to discuss labor issues and negotiated collective bargaining agreements.
  • Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
  • Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
  • Reduced grievances and arbitration needs by launching a program to enhance interactions between leaders and employees.
  • Led a team of HR professionals by establishing stretch objectives and development plans focused talent and succession planning.

Senior Consultant - Human Resources

Bell Canada
03.2009 - 03.2012
  • Partnered with Executives and leaders on HR and business functions using consultative approach to proactively identify and address issues,
  • Built HR consulting capabilities focused on clients undergoing organizational change and development.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.

Senior Recruitment and Retention Strategist

Bell Canada
04.2007 - 03.2009
  • Launched company wide Recruitment and Retention programs with a focus on business transformation.
  • Built a recruitment and retention model for each Business unit, providing best in class solutions to impact business growth and employee downsizing and reflect diversity of workforce.
  • Developed Company wide Onboarding and Exit Survey programs to accelerate productivity, engagement and improve retention.
  • Leveraged external benchmarking to ensure programs were best in class.

Senior Human Resource Specialist

Bell Canada
09.2002 - 04.2007
  • Rolled out HR Programs to Executives, Leaders and Employees with a focus on performance, talent identification and employee engagement.
  • Partnered with managers on hiring needs and provided candidate recommendations.
  • Resolved manager and employee conflict successfully through mediation and collaboration.
  • Fielded employee inquiries related to conflict, pension plan, vacation, sick leave and employee assistance.

Human Resources Generalist

Bell Canada
05.1998 - 09.2002
  • Supported managers through employee engagement, documentation, discipline and performance improvement plans.
  • Met with employees to resolve difficult situations related to performance and conflict management.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.

Education

Canadian Privacy Training -

International Association of Privacy Professionals
2022

Advanced Investigation Techniques Certificate -

Rubin Thomlinson LLP
2021

Unconscious Bias -

To Include
2018

Workplace Mental Health Leadership Certificate -

Queen’s University
2014

HR Leadership Academy -

Corporate Leadership Council
2011

Registered Professional Recruiter -

Association of Professional Recruiters of Canada
2008

Advanced Program of Human Resource Management -

Rotman School of Business
2004

Youth Worker -

George Brown College
1995

Skills

  • Analysis and report writing
  • Active Listening
  • Agile
  • Executive Coach
  • Project Management
  • Team Leadership

Affiliations

Human Resources Professional Association of Ontario (HRPAO), 2004 – present

Personal Information

Title: CHRL

Timeline

Workplace Practice Investigator and Program Management

Bell Canada
06.2020 - 06.2023

Director - Human Resources

Bell Canada
03.2012 - 06.2020

Senior Consultant - Human Resources

Bell Canada
03.2009 - 03.2012

Senior Recruitment and Retention Strategist

Bell Canada
04.2007 - 03.2009

Senior Human Resource Specialist

Bell Canada
09.2002 - 04.2007

Human Resources Generalist

Bell Canada
05.1998 - 09.2002

Canadian Privacy Training -

International Association of Privacy Professionals

Advanced Investigation Techniques Certificate -

Rubin Thomlinson LLP

Unconscious Bias -

To Include

Workplace Mental Health Leadership Certificate -

Queen’s University

HR Leadership Academy -

Corporate Leadership Council

Registered Professional Recruiter -

Association of Professional Recruiters of Canada

Advanced Program of Human Resource Management -

Rotman School of Business

Youth Worker -

George Brown College

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Angela Gannon, CHRL