Angela Flores
Merced
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Beauty Advisor
Ulta Beauty Inc.
10.2022 - Current
- Provided personalized beauty consultations, enhancing customer satisfaction and loyalty.
- Educated clients on product usage, ensuring informed purchasing decisions.
- Managed inventory levels, ensuring availability of high-demand products while minimizing waste.
- Trained new staff on sales techniques and product knowledge to improve team performance.
- Implemented promotional strategies to drive sales during peak seasons and special events.
- Collaborated with cross-functional teams to optimize merchandising displays and store layout.
- Analyzed customer feedback to refine service offerings and enhance overall shopping experience.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
- Maintained counter and display areas for cleanliness and organization.
Seasonal Sales Associate
Bath & Body Works
10.2021 - 01.2022
- Assisted customers with transactions at the register. Operated phone systems to manage customer inquiries. Created engaging visual displays to enhance product presentation. Welcomed customers with friendly greetings to foster a positive shopping experience.
- Delivered exceptional customer service to enhance shopping experience and foster brand loyalty.
- Implemented inventory management practices that minimized stock discrepancies and improved restocking efficiency.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Beauty Advisor/Sales Associate
Ulta Beauty the Salon
11.2020 - 09.2021
- Oversaw makeup application demonstrations to enhance customer experience. Advised clients on makeup and skincare products to meet individual needs. Managed product testing to ensure customer satisfaction. Handled incoming calls to provide information and support. Coordinated salon and beauty appointments to optimize scheduling. Greeted guests to create a welcoming atmosphere. Processed credit applications efficiently. Maintained store cleanliness and executed tasks as directed. Supervised shipment processes to ensure timely inventory management. Organized and maintained product displays for optimal presentation. Directed back room operations to support front-end activities. Developed visual merchandising strategies to attract customers. Managed cash register operations to ensure accurate transactions. Monitored merchandise levels and replenished stock as needed.
Bath and Body Works Sales Associate
Bath & Body Works
10.2020 - 02.2021
- Merchandising
- Cashier duties
- Customer service
- Answering telephones
Beauty Consultant
Dillard's, Inc.
01.2020 - 09.2020
- Achieved high customer satisfaction through expert makeup application. Enhanced communication efficiency by managing phone inquiries. Maintained accurate cash register operations, contributing to financial integrity. Drove sales performance as a proactive associate. Improved merchandise organization and stocking efficiency. Surpassed daily sales goals through strategic efforts. Elevated store presentation with innovative visual displays. Empowered clients with tailored product recommendations. Delivered outstanding customer service experiences. Established a detailed inventory of products for better stock management. Ensured timely replenishment of merchandise to meet customer demand.
- Conducted skin analysis to recommend personalized beauty solutions and treatments.
- Delivered expert makeup application services for special events and everyday looks.
- Conducted consultations to understand client's desired look.
- Achieved personal sales goals consistently through effective time management and prioritization of tasks.
Sales Associate
DICK'S Sporting Goods
09.2019 - 01.2020
- Performed onsite, in-store retail sales
- Built personal relationships with customers
- Presented products to clients
- Resolved register transaction issues
- Provided customer support
- Stocked shelves
- Provided exceptional customer service
- Handled and followed up on escalations
Sales Associate/Cashier/Customer Service
Charming Charlie
06.2019 - 08.2019
- Greeting customers
- Answering phones
- Displays
- Stock merchandise
Makeup Artist
Self Own Business
01.2013 - 01.2019
- Makeup artist
- Makeup classes
House Cleaner
Infinity cleaning
02.2012 - 11.2018
- Managed overall cleaning operations for residential properties. Coordinated client appointments to optimize service delivery. Oversaw customer service interactions to enhance client satisfaction. Administered payroll for staff to ensure timely compensation.
- Trained new staff on effective cleaning methods and safety protocols.
- Monitored inventory levels of cleaning supplies, ensuring timely replenishment.
- Collaborated with team members to improve service delivery and quality control.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Server/Cashier
Lil cafe
08.2010 - 11.2011
- Register duties
- Serve tables
- Answer phones
- Prep food
Education
High school or equivalent - Other
The Met
Sacramento, CA04.2013
Skills
- Customer Service
- Crew Member
- Food Service
- Communications (5 years)
- Retail Sales
- Makeup Application
- Residential Cleaning
- Serving Experience
- Front Desk
- Computer Skills
- Cash Handling
- Cashiering
- POS
- Microsoft Office (1 year)
- Microsoft Office
- Organizational Skills
- Commercial Cleaning
- Kitchen Experience
- Data Entry
- Merchandising
- Cooking
- Meal Preparation
- Food Preparation
- Cash handling
- Team collaboration
- Relationship building
- Customer engagement
Certification
driver's license
Additional Information
Ask any other questions if you have any!
Timeline
Beauty Advisor
Ulta Beauty Inc.
10.2022 - Current
Seasonal Sales Associate
Bath & Body Works
10.2021 - 01.2022
Beauty Advisor/Sales Associate
Ulta Beauty the Salon
11.2020 - 09.2021
Bath and Body Works Sales Associate
Bath & Body Works
10.2020 - 02.2021
Beauty Consultant
Dillard's, Inc.
01.2020 - 09.2020
Sales Associate
DICK'S Sporting Goods
09.2019 - 01.2020
Sales Associate/Cashier/Customer Service
Charming Charlie
06.2019 - 08.2019
Makeup Artist
Self Own Business
01.2013 - 01.2019
House Cleaner
Infinity cleaning
02.2012 - 11.2018
Server/Cashier
Lil cafe
08.2010 - 11.2011
High school or equivalent - Other
The Met