Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angela Fagundes

Cambridge,ON

Summary

Dynamic Operations Coordinator with a proven track record at Warehouse Transport Group, enhancing productivity through effective process implementation and strong teamwork. Skilled in invoice management and customer service, I successfully led projects to completion, ensuring compliance and achieving objectives on time. Committed to fostering collaboration and optimizing operational efficiency.

Operations professional with hands-on experience in coordinating and optimizing workflows. Strong focus on team collaboration and ensuring smooth operations. Skilled in logistics, project management, and problem-solving. Reliable and adaptable, ready to meet changing demands and deliver consistent results.

Overview

11
11
years of professional experience

Work History

Operations Coordinator

Warehouse Transport Group
11.2021 - 02.2025
  • Boosted productivity by establishing effective communication channels between departments.
  • Streamlined operations by implementing efficient processes and procedures.
  • Ensured compliance with industry regulations, keeping accurate records and managing audits as required.
  • Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
  • Collaborated with area managers to evaluate needs and optimize operational plans.
  • Led successful projects from conception to completion, achieving objectives on time and within budget constraints.

Room Attendant

Langdon Hall Country House Hotel & Spa
09.2020 - 10.2021
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
  • Enhanced guest satisfaction by providing thorough and timely room cleaning services.

Administrative Assistant

Keyspire Real Estate Investing Education
04.2014 - 04.2020
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.

Education

Marvel Beauty School
Cambridge, ON

Skills

  • Invoice Management
  • Process implementation
  • Risk management
  • Operations management
  • Safety oversight
  • Financial administration
  • Incident reporting
  • Teamwork and collaboration
  • Customer service
  • Goal setting
  • Records organization and management
  • Effective leader

Languages

English
Portuguese

Timeline

Operations Coordinator

Warehouse Transport Group
11.2021 - 02.2025

Room Attendant

Langdon Hall Country House Hotel & Spa
09.2020 - 10.2021

Administrative Assistant

Keyspire Real Estate Investing Education
04.2014 - 04.2020

Marvel Beauty School

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Angela Fagundes