Angela Erhardt
Edmonton,AB
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Acting Operations Supervisor EMS
Alberta Health Services
04.2010 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Motivated and trained employees to maximize team productivity.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by team.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
General Manager
Empire Theaters
01.2003 - 01.2010
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Managed diverse team of professionals, fostering positive work environment and high employee satisfaction.
Education
Emergency Medical Technician/PCP Certification -
CCOFEMS
Edmonton, AB03.2010
Business Diploma - Business
Lakeland College
Edmonton, AB01.2007
Skills
- Operations Management
- Performance monitoring
- Task Delegation
- Staff Supervision
- Communication
- Decision-Making
- Interpersonal
Certification
- Certified Basic Life Support-Health Care Provider Instructor, Big Hearts First Aid - 2021
- Class 4 Drivers License
- Incident Command System I-100/ I-200 Training
- Intro to LEADS, AHS
- Conflict Resolution's, AHS
- Multiple other MLL Training, AHS
Volunteer Experience
- Community Servies- Delwood, Homestead
- Candy Cane Lane Express- EMS
- Stollery Children's Hospital
- Monday Morning Magic- EMS
- Bell Walk- Walk for Kids Help
- School/Daycare Class Presentations
- Show Canada- Canada's Film Industry
Timeline
Acting Operations Supervisor EMS
Alberta Health Services
04.2010 - Current
General Manager
Empire Theaters
01.2003 - 01.2010
Emergency Medical Technician/PCP Certification -
CCOFEMS
Business Diploma - Business
Lakeland College
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