Angela Dyrland
Lacombe,AB
Summary
Experienced professional with a strong background in training and supervision within fast-paced environments. Skilled in time management and maintaining cleanliness, focused on promoting safe practices and improving service delivery for enhanced customer satisfaction.
Overview
11
11
years of professional experience
Work History
Decontamination Technician
Brother's Industrial
Ponoka, Alberta
03.2021 - 03.2023
- Prepared and sanitized equipment for safe operations in the industrial environment.
- Maintained cleanliness of work areas to promote a safe workspace.
- Collaborated with team members to improve workflow efficiency during decontamination tasks.
- Sorted and washed laundry items to maintain cleanliness standards.
Rental Coordinator
GoRv
Red Deer, Alberta
12.2017 - 03.2020
- Coordinated rental agreements with clients, ensuring clear communication of equipment availability and terms.
- Processed customer inquiries and resolved rental-related issues efficiently to enhance customer experiences.
- Collaborated with team members to enhance service delivery and customer satisfaction.
- Monitored rental equipment condition and arranged maintenance for safety.
- Scheduled preventative maintenance for all rented equipment as needed.
- Prepared invoices for each completed transaction and collected payments from customers.
- Resolved customer complaints or disputes related to rentals, maintaining professionalism to uphold customer satisfaction.
- Verified customer identity and creditworthiness prior to approving rental requests.
- Cleaned and sanitized RVs to ensure a pleasant rental experience for customers.
Cook Supervisor
Bamboo Hut
Sylvan Lake, Alberta
09.2012 - 12.2017
- Supervised kitchen staff to streamline food preparation and service.
- Trained new cooks on safety protocols and cooking techniques to promote a safe working environment.
- Maintained cleanliness and organization of kitchen to uphold hygiene standards.
- Prepared Southeast Asian Cuisine
- Cleaned and sanitized dishes to maintain kitchen hygiene.
Education
High School Diploma -
SpruceView School
Spruce View, AB06-1994
Skills
- Equipment sanitation
- Commercial and residential cleaning
- Laundry operations
- Problem solving
- Time management
- Scheduling and calendar management
- Training and supervision
- Customer service
- Strong work ethic
Affiliations
- camping, hiking, gardening, reading
Timeline
Decontamination Technician
Brother's Industrial
03.2021 - 03.2023
Rental Coordinator
GoRv
12.2017 - 03.2020
Cook Supervisor
Bamboo Hut
09.2012 - 12.2017
High School Diploma -
SpruceView School