Angela Deschamps
Sault Ste. Marie,ON
Summary
Results-driven Patient Care Coordinator with six years of experience in care coordination and administrative support. Expertise in health information privacy, data management, scheduling, invoice processing, and inventory control. Enhances patient care efficiency and streamlines administrative processes through strong organizational and interpersonal skills.
Overview
11
11
years of professional experience
Work History
Patient Care Coordinator
BioPed
Sault Ste. Marie, Ontario
08.2020 - Current
- Coordinated patient appointments and managed scheduling, enhancing access to care.
- Communicated with healthcare providers to ensure accurate patient information flow.
- Assisted patients in understanding treatment plans and answering inquiries effectively.
- Maintained electronic health records, ensuring compliance with regulations and securing patient data.
- Collaborated with team members to streamline patient intake processes and workflows.
- Educated patients on insurance options and financial responsibilities to promote understanding.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Communicated with clients and vendors to provide information and resolve inquiries.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Administrative Support/Customer Care Representative
Bioped
Sault Ste. Marie, Ontario
08.2015 - 02.2020
- Supported customers by addressing product inquiries and providing timely order status updates.
- Resolved customer complaints through effective communication and problem-solving.
- Processed orders efficiently using company software and systems.
- Executed administrative tasks including filing, record maintenance, and database updates to ensure accurate information management.
- Coordinated insurance verification and billing processes seamlessly.
- Managed store inventory purchasing, maintaining stock for multiple large accounts.
Education
Certificate - Personal Support Worker
Trios College
Toronto Ontario04-2009
High School Diploma -
Wallaceburg District Secondary School
Wallaceburg, ONSkills
- Order processing
- Data management
- Inventory control
- Microsoft Office proficiency
- Time management
- Attention to detail
- Effective communication
Languages
Sign Language
Professional
French
Limited
Timeline
Patient Care Coordinator
BioPed
08.2020 - Current
Administrative Support/Customer Care Representative
Bioped
08.2015 - 02.2020
Certificate - Personal Support Worker
Trios College
High School Diploma -
Wallaceburg District Secondary School