Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Angela De Guia

Calgary,Canada

Summary

With years of experience across diverse roles and environments, I have developed strong leadership skills in managing teams, coordinating operations, and driving customer satisfaction. I excel at taking initiative, stepping up during critical moments, and fostering positive team dynamics. My ability to adapt to various settings and lead by example has enabled me to handle challenging situations with confidence, build rapport with clients and colleagues, and create an inclusive, productive work atmosphere. My experience also includes organizing events, training staff, and ensuring adherence to safety and operational protocols.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Fast food crew (Guest Experience Leader)

McDonald's
07.2021 - Current
  • Member of the kitchen crew performing hands-on duties including preparing and assembling food, food safety, following all McDonald's processes and procedures, serving drive-through, and ensuring safety and cleanliness throughout the restaurant
  • Managed daily operations, including cash handling, counting the safe, and ensuring accurate financial procedures
  • Took charge of entire shifts when other managers were unavailable, demonstrating strong leadership and initiative in overseeing team performance and maintaining operational efficiency
  • Organized and hosted family nights, creating engaging activities like crafts for kids, cultivating a welcoming and community-focused environment
  • Built strong, positive relationships with families, children, and regular customers, contributing to a loyal customer base and a friendly, inclusive atmosphere

St. Mary's Cosmetology
09.2021 - 01.2024
  • A vital part of the customer service
  • Assisted teacher with demos and peer teaching while trying to replace instructor
  • Plays a pivotal role in the classroom, client services, reception, selling retail sales, and, ordering
  • Reference available

Babysitter

01.2017 - 01.2020
  • Responsible for providing healthy snacks and organizing activities
  • Accountable for ensuring sleep routines were followed
  • Ability to deal with difficult situations while pivoting to meet the needs of the children in care

Education

No Degree - Lash Technician

Mc College
Calgary, AB
10.2024

Diploma - Cosmetology

St. Mary's High School
06.2024

Skills

  • Responsibility
  • Exceptional leadership
  • Dependability
  • Strong work ethic
  • Self growth
  • Professional growth
  • Teamwork
  • Individual work
  • Resourcefulness
  • Support development
  • Relationship building

Certification

First Aid/CPR

Languages

Fluent in English
Fluent in Tagalog

Timeline

St. Mary's Cosmetology
09.2021 - 01.2024

Fast food crew (Guest Experience Leader)

McDonald's
07.2021 - Current

Babysitter

01.2017 - 01.2020

Diploma - Cosmetology

St. Mary's High School

No Degree - Lash Technician

Mc College
Angela De Guia