ANGELA DAVIS
San Diego
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Engagement Coordinator
HomeGoods
San Diego
10.2023 - Current
- Assisted in training new staff on customer engagement techniques and company policies.
- Served as a SHRINK mentor, managing damaged merchandise to minimize company losses.
- Provided hands-on assistance to customers by assessing needs and maintaining up-to-date knowledge of sales floor merchandise.
- Educated associates on TJX credit card benefits and effective customer engagement strategies for applications.
Assistant Manager
Goodwill Industries
Adrian
05.2021 - 06.2023
- Supervised production and delegated assignments to ensure adequate coverage and service levels.
- Monitored daily deposits, reducing discrepancies through proactive oversight.
- Evaluated employee performance and provided training to address weaknesses while upholding company standards.
- Assisted GM with interviewing and hiring processes, ensuring compliance with paperwork requirements.
Sales Manager
Aarons Sale and Lease
Wauseon
07.2020 - 06.2021
- Managed client relationships to ensure satisfaction and long-term partnerships.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Performed sales consultations and educated clients on products and services.
- Created and presented monthly reports to management on sales performance.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
Supervisor
Subway
Adrian
08.2019 - 05.2021
- Trained new staff on customer service and sandwich assembly techniques.
- Supervised daily operations and maintained quality standards in food preparation.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Education
High School Diploma -
Morenci High School
Morenci, MI05-2018
Some College (No Degree) - Dual Enrollment
Jackson College
Jackson, MI08-2017
Skills
- Multitasking
- Performance evaluation
- Employee training
- Effective communication
- Problem solving
- Computer literacy
- Attention to detail
- Customer engagement
- Time management
- Strategic thinking
- Reliability
References
References available upon request.
Timeline
Engagement Coordinator
HomeGoods
10.2023 - Current
Assistant Manager
Goodwill Industries
05.2021 - 06.2023
Sales Manager
Aarons Sale and Lease
07.2020 - 06.2021
Supervisor
Subway
08.2019 - 05.2021
High School Diploma -
Morenci High School
Some College (No Degree) - Dual Enrollment
Jackson College
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