Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela David

Wing Accommodations Clerk
Comox,British Columbia

Summary

Highly organized Client Service Representative possessing strong communication, problem-solving, and multitasking skills. Skilled in building strong relationships with clients and providing quality service. Knowledgeable and dedicated customer service professional. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

24
24
years of professional experience

Work History

Client Service Specialist

Canadian Corps Of Commissionaires
04.2021 - Current

Wing Accommodations Clerk duties include making, amending, and cancelling reservations for various base accommodations using excel spreadsheet( soon to be using hotel booking software); answering telephones, email using MS 365; receive payments via cash and cheque, and various administrative duties using MS office programs. Explain, demonstrate and coach new and current employees on basic data entry and administrative support such as filing and handling of records and databases using both computer software and hard files. Provide guidance on processes and services.

Security Guard

Canadian Corp Of Commissionaires
04.2016 - Current

School Photographer

Lifetouch National Schools
Comox, BC
1999.08 - 2023.03
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.

MP Dispatcher

Canadian Corp Of Commissionaires
04.2019 - 04.2021

Conversant with and maintained the National Defense controlled access area regulations. Able to respond to emergency telephone calls, while monitoring the safety of the MP patrol officers. Able to utilize radio, telephone, SAMPIS( security and military police information system, CPIC( Canadian Police Information Computers), and CAD( Computer Assisted Dispatch) systems as required, competently. Diligently and legibly maintained the Dispatchers Daily Log Book. Trained and participated in real and exercise emergency events. Able to operate CCTV camera consoles, remote Tower access systems.

Education

Certificate P - Correctional Worker Program

St Lawrence College
Kingston, ON
05.1989

High School Diploma -

Nicholson Catholic College
Belleville, ON
06.1986

Skills

  • Paperwork Processing
  • Document Management
  • Account Management
  • Compliance Requirements
  • Issue and Complaint Resolution
  • Clerical Support
  • Meeting Support
  • Database Maintenance
  • Database Management
  • Client Service and Support
  • Information Updates
  • Microsoft Office
  • Accurate Recordkeeping

Timeline

Client Service Specialist

Canadian Corps Of Commissionaires
04.2021 - Current

MP Dispatcher

Canadian Corp Of Commissionaires
04.2019 - 04.2021

Security Guard

Canadian Corp Of Commissionaires
04.2016 - Current

School Photographer

Lifetouch National Schools
1999.08 - 2023.03

Certificate P - Correctional Worker Program

St Lawrence College

High School Diploma -

Nicholson Catholic College
Angela DavidWing Accommodations Clerk