Angela Landon
Cornwall,ON
Summary
Highly motivated and creative professional with excellent client and project management skills. Results driven, sales and marketing professional with 25+ years of experience. Action-oriented with strong ability to communicate effectively with executive, and business audiences. Student and Professional Recruitment. Interview Skills and Sales Management Training & Career Development. Start-up e-Commerce experience.
Overview
29
29
years of professional experience
Work History
Leave of Absence
Caregiver for terminally ill family member
Cornwall, ON
11.2020 - Current
Consultant for Foreign Studies
Euthenia Education and Immigration Consultancy
India
01.2020 - 02.2020
- Travelled throughout New Delhi and Punjab and provided presentations to students about life and studying abroad in Canada
- Met individually with both students and parents and guided them though application process
Campus Director
Vancouver Career College
Vancouver, BC
09.2018 - 10.2019
- Reported to the Regional Director of Operations, BC
- Responsible for leading the business development and operations execution of the entire campus
- Accountable for all campus goals and objectives and ensuring that these are achieved in compliance with internal and external policies, procedures and standards
- Provided leadership in the areas of Operations, Admissions Sales, Academics, Student Services and Administration Support, manage and coordinate academic and administrative operations with internal and external stakeholders
- Ensured excellence in education and service Meet or exceed key metrics around student enrolment, student retention, graduate employment data and operating income
- Participated and contribute expertise to operational and strategic planning discussions and activities
- Responsible for all facets of the business: Completing month-end, quarterly and yearly reporting, analyzing data and critically assessing the business to accurately forecast revenues levels and establish appropriate targets to achieve committed goals, review, develop and implement procedures that enhance the internal staff and the student experience
- Responsible for Admissions Sales and Business Development: Meeting enrolment and retention goals with specified guideline
- Responsible for Student and Program Management: Contributing to and monitoring the quality of the student guidelines Financial Management: Continuously monitoring and analyzing business performance data to guarantee responsiveness to issues Responsible for 40+ staff and all personnel recruitment: Managing instructors and administration staff to ensure student success Responsible for Academics and Compliance: Ensuring Academic and Administrative Operations are in compliance with applicable regulatory bodies, government agencies, policies and procedures
Director of Continuing Education
LCI Lasalle College
Vancouver, BC
02.2017 - 09.2017
- Responsible for sales and marketing of all WSET (Wine, Spirit, Education Trust) and part time Design programs
- Responsible for Budget and Forecasting for Wine department and Design program
- Implemented and assisted with new curriculum for part time evening programs
- Managed the hiring of instructors as well as scheduling for local and remote locations
- Assisted with budget and provided recommendations for lead generating for all programs and territories
- Responsible for securing various venues and solidifying contract renewals
- Initiated and encouraged open enrollment and program development
- Developed and maintained relationships with local business, industry and community organizations
- Oversaw and supports the team in the performance of their duties
- Accountable for income and enrolment targets and operations expenditures
- Extensive knowledge of post-secondary educational objectives and operations
Consultant
Tech, Revive Mobile Massage
Vancouver, BC
10.2015 - 04.2017
- Worked on front end development of Start-Up tech company
- Ensured that the Revive Operating Desk (ROD) admin panel was functioning properly
- Assisted with bookings, complaints and scheduling conflicts
- Hired and trained Registered Massage Therapists (RMTs)
- Reported glitches and tech issues to Operations System technicians.
Director of Admissions
EDMC Art Institute of Vancouver
Vancouver, BC
09.2005 - 02.2017
- Responsible for sales and marketing of all WSET (Wine, Spirit, Education Trust) and part time Design programs
- Supported marketing team with admissions marketing materials and ensured that all admissions related forms and websites are up to date
- Assisted the Senior Director of Admissions/Director of Admissions, Faculty, and Student Financial Planners
- Enhanced quality customer care by performing scheduled observations of admissions staff to provide
- Provided training, mentorship and support to assistant director of admissions and support staff
- Recruited candidates for the institute based on approved recruitment policies
- Conducted interviews with potential candidates and filter out candidates based on misaligned career goals
- Performed supervisory functions when Directors were absent or busy
- Promoted education programs, student statistics, and student and financial services to prospective students
- Consistently promoted the institute to students, parents, and other parties to improve the number of applicants
- Participated in appropriate recruitment and enrollment activities
- Including: open houses, regional presentations, training sessions, orientation programs and career days.
Call Centre
Vancouver, BC
01.1996 - 01.2004
- Hired and provided onsite product training to call centre sales team
- Responsible for client care and ensured all hotel management were updated on sales result
- Responsible for payroll and accounting for the Vancouver office
- Tracked hotel client movement on and off the unit by documenting times and destinations of clients
- Scheduled Board of Directors meetings and assisted with meeting materials and agendas
- Maintained and coordinated executive and senior management vacation, day-to-day meeting and travel schedules
- Served as a professional representative of the CEO to executive clients, investors and board members.
Education
Diploma - Office Management/Business
Toronto School of Business
1992
High School Diploma -
General Vanier High School
1985
Skills
- Business office administration
- Understanding of sales retention
Timeline
Leave of Absence
Caregiver for terminally ill family member
11.2020 - Current
Consultant for Foreign Studies
Euthenia Education and Immigration Consultancy
01.2020 - 02.2020
Campus Director
Vancouver Career College
09.2018 - 10.2019
Director of Continuing Education
LCI Lasalle College
02.2017 - 09.2017
Consultant
Tech, Revive Mobile Massage
10.2015 - 04.2017
Director of Admissions
EDMC Art Institute of Vancouver
09.2005 - 02.2017
Call Centre
01.1996 - 01.2004
Diploma - Office Management/Business
Toronto School of Business
High School Diploma -
General Vanier High School
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