Angela Casillas

5500 University Parkway, San Bernardino

Summary

Health Care Administration student at CSUSB with experience in fast-paced customer service and team-based operations. Developing skills in organization, problem-solving, and workflow management. Eager to apply these skills in healthcare settings.

Overview

years of professional experience

Work History

Crew Member

McDonald's

Barstow, CA

05.2023 - Current

Provided friendly service to customers in a fast-paced environment
Followed health and safety procedures for food handling and cleanliness
Worked with team members to complete tasks efficiently
Assisted in training new employees on daily operations
Handled cash transactions and balanced registers accurately

Crew Member

Wendys Fast Food

Victorville, CA

12.2020 - 03.2023

Delivered customer service and problem-solving in a busy restaurant
Maintained compliance with safety and sanitation rules
Collaborated with team to keep work areas organized and efficient
Supported workflow by helping prepare food and complete orders quickly

Education

Bachelor of Science - Health Services Management

California State University, San Bernardino

San Bernardino, CA

08-2026

High School Diploma -

University Preparatory

Victorville, CA

06-2020

Skills

Operations & Teamwork

Bilingual: Spanish and English (written & verbally)
Following procedures and safety rules
Working well in a team
Managing time and multitasking
Helping train or guide others

Technical & Administrative

Using computers for documents and basic data (Word, Excel)
Cash handling and POS system experience

Problem-Solving & Professional Growth

Learning about healthcare operations and management
Applying leadership and organizational skills from class projects

Languages

Spanish

Full Professional

English

Native or Bilingual

Timeline

Crew Member

McDonald's

05.2023 - Current

Crew Member

Wendys Fast Food

12.2020 - 03.2023

Bachelor of Science - Health Services Management

California State University, San Bernardino

High School Diploma -

University Preparatory