Overview
Work History
Education
Skills
Languages
Timeline
Angela Branum

Angela Branum

New Norway,Canada

Overview

12
12
years of professional experience

Work History

Pharmacy Assistant

Safeway
02.2022 - Current
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Received incoming supplies and stocked in correct locations.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
  • Counted and labeled prescriptions with correct item and quantity.
  • Updated computer system with current customer, payment and inventory information.
  • Supported operations with filing, copying and faxing.
  • Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
  • Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.
  • Trained new pharmacy staff on computer system and drug management protocols.
  • Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
  • Enhanced pharmacy operations by accurately dispensing prescribed medications to patients.
  • Maintained strict confidentiality and compliance with HIPAA regulations, ensuring patient privacy.
  • Streamlined medication inventory management, implementing efficient stock rotation system.
  • Maintained clean and organized work environment, adhering to health and safety standards.
  • Facilitated smooth workflow, organizing prescription orders for efficient processing.
  • Conducted regular medication inventory audits to prevent stock shortages and overages.
  • Coordinated with insurance companies to resolve billing and reimbursement issues.
  • Ensured clean and organized work environment, complying with safety and hygiene standards.
  • Reduced waiting times for patients by implementing more efficient prescription filling process.
  • Improved patient safety with diligent verification of prescriptions for accuracy and interactions.
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • Re-stocked shelves with prescribed medications and health care products.
  • Verified patient information to correctly dispense medications.
  • Greeted customers at counter and provided excellent customer service.
  • Processed payments for prescriptions and accurately completed cash and credit card transactions.
  • Organized pharmacy area to maintain clean and orderly environment.
  • Supported pharmacists with day-to-day activities and pharmacy office management functions.
  • Generated labels for prescriptions and maintained accurate records.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Input patient information into computer system for prescription orders.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Established and maintained patient profiles, updating organizational database with current information.
  • Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
  • Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.

Pharmacy Clerk

Loblaw
09.2016 - 01.2022
  • Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
  • Advise customers on use and care of merchandise, and provide advice concerning specialized products or services
  • Estimate or quote prices, credit terms, trade-in allowances, warranties and delivery dates
  • Prepare merchandise for purchase, rental or lease
  • Prepare sales, rental or leasing contracts and accept cash, cheque, credit card or automatic debit payment
  • Assist in display of merchandise
  • Maintain sales records for inventory control
  • Operate computerized inventory record keeping and re-ordering systems
  • May conduct sales transactions through Internet-based electronic commerce
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Received incoming supplies and stocked in correct locations.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Merchandised over-the-counter goods and rotated stock.
  • Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
  • Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
  • Updated computer system with current customer, payment and inventory information.
  • Supported operations with filing, copying and faxing.
  • Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
  • Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.
  • Trained new pharmacy staff on computer system and drug management protocols.
  • Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
  • Enhanced pharmacy operations by accurately dispensing prescribed medications to patients.
  • Maintained strict confidentiality and compliance with HIPAA regulations, ensuring patient privacy.
  • Streamlined medication inventory management, implementing efficient stock rotation system.
  • Maintained clean and organized work environment, adhering to health and safety standards.
  • Facilitated smooth workflow, organizing prescription orders for efficient processing.
  • Trained new pharmacy assistants, sharing best practices for medication dispensing and customer service.
  • Coordinated with insurance companies to resolve billing and reimbursement issues.
  • Ensured clean and organized work environment, complying with safety and hygiene standards.
  • Reduced waiting times for patients by implementing more efficient prescription filling process.
  • Improved patient safety with diligent verification of prescriptions for accuracy and interactions.
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • Re-stocked shelves with prescribed medications and health care products.
  • Verified patient information to correctly dispense medications.
  • Greeted customers at counter and provided excellent customer service.
  • Processed payments for prescriptions and accurately completed cash and credit card transactions.
  • Organized pharmacy area to maintain clean and orderly environment.
  • Supported pharmacists with day-to-day activities and pharmacy office management functions.
  • Generated labels for prescriptions and maintained accurate records.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Input patient information into computer system for prescription orders.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Established and maintained patient profiles, updating organizational database with current information.
  • Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
  • Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
  • Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.

Volunteer

Neighbour Aide
05.2013 - 09.2015
  • Stocked shelves, stock rotation, filled food hampers, received goods, emptied and sorted donations

Education

Bachelor of Fine Art - Honours

University of Manitoba, Winnipeg
05.1993

Skills

  • Kroll software
  • Customer communication
  • Order management
  • Cash register operation
  • Data entry
  • Billing information
  • Knowledge of drug names and generics

Languages

English
Professional Working

Timeline

Pharmacy Assistant - Safeway
02.2022 - Current
Pharmacy Clerk - Loblaw
09.2016 - 01.2022
Volunteer - Neighbour Aide
05.2013 - 09.2015
University of Manitoba - Bachelor of Fine Art, Honours

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Angela Branum