Angela Bradt
Brantford
Summary
Highly skilled and customer-focused hospitality professional with expertise in serving and bartending. Proven track record of exceeding guest expectations, creating memorable experiences, and driving revenue growth. Proficient in bartending techniques, mixology principles, and maintaining a positive, engaging atmosphere. Strong team player with exceptional interpersonal skills and attention to detail. Committed to staying updated with industry trends and maintaining the highest standards of professionalism.
Overview
10
10
years of professional experience
1
1
Certification
Work History
SERVER/BARTENDER
Sociable Kitchen & Tavern
03.2021 - 08.2023
- Provided exceptional guest experiences by arranging tables and ensuring memorable visits, fostering repeat business
- Maintained comprehensive knowledge of menu options, specialties, and deviations, effectively communicating with guests
- Ensured compliance with alcohol regulations by verifying customers' identification and skillfully handled payment transactions.
SERVER/BARTENDER
One Duke Tavern
11.2018 - 04.2020
- Efficiently managed store operations, from table arrangements to paperwork, ensuring excellent guest experiences
- Proactively upsold high-profit items, boosting sales performance
- Provided attentive service to a high volume of customers, maintaining positive relationships with regular patrons.
CREW MEMBER
McDonalds Restaurant
09.2013 - 02.2017
- Demonstrated flexibility by working various shifts, including nights, weekends, and holidays
- Collaborated with team members to achieve collective goals
- Provided exceptional dining experiences, adhering to restaurant standards and ensuring a clean, safe environment.
Education
Grade 12 Diploma -
B.C.I.
Brantford, ONSkills
- Customer Service
- Communication
- Menu Knowledge
- Food and Drink Pairing
- Multitasking
- Problem-Solving
- Upselling
- Responsible Alcohol Service
- Time Management
Certification
- Certified - Smart Serve
Timeline
SERVER/BARTENDER
Sociable Kitchen & Tavern
03.2021 - 08.2023
SERVER/BARTENDER
One Duke Tavern
11.2018 - 04.2020
CREW MEMBER
McDonalds Restaurant
09.2013 - 02.2017
Grade 12 Diploma -
B.C.I.
- Certified - Smart Serve
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