ANGELA BENNETT
Cambridge,Canada
Summary
Customer service professional with extensive experience at Simtech Supply Chain, specializing in client support and organizational efficiency. Demonstrated ability to improve operational processes through precise documentation and logistics management. Skilled in Microsoft Office, dedicated to providing outstanding service and promoting teamwork.
Overview
10
10
years of professional experience
Work History
Customer Service
Simtech Supply Chain
Cambridge, Canada
10.2020 - Current
- Updated standard operating procedures and created new documentation.
Coordinated transportation logistics for product delivery.
Processed incoming materials and managed outbound order fulfillment.
Verified accuracy of incoming shipments against bill of lading and packing slips.
Assisted customers with shipping-related inquiries and issues.
Inspected goods to ensure quality standards were met upon receipt.
Entered inventory data into management systems for accurate tracking.
Maintained cleanliness and safety protocols in receiving areas to enhance operational efficiency.
Concierge Associate
Schofield Concierge
Cambridge, Canada
07.2018 - 12.2024
- Confirmed appointments through proactive client follow-ups.
Processed payments on client accounts efficiently.
Sent birthday and anniversary cards ahead of each occasion.
Organized entire office setup to enhance operational flow.
Assisted with bookkeeping tasks and tax preparation software implementation.
Reception
John Dolson Centre
Cambridge, Canada
03.2017 - 10.2019
- Ensured compliance with privacy laws relevant to confidential personal information.
Coordinated client appointments for swim lessons and summer events through multiple communication channels.
Oversaw front office duties, including payment processing and electronic record maintenance.
Handled registration processes for diverse programs, contributing to operational efficiency.
Reception
Franklin Medical Centre
Cambridge, Canada
02.2015 - 07.2017
- Managed patient bookings for appointments through phone and in-person channels.
Ensured adherence to privacy regulations regarding confidential personal information.
Conducted outreach calls for follow-up appointments to enhance patient care.
Oversaw front desk responsibilities, including electronic record maintenance and phone support in a busy setting.
Education
Medical Office Assistant Diploma -
triOS College
Kitchener, ON01.2011
High School Diploma -
Galt Collegiate Institute
Cambridge, ON01.2002
Skills
- Client assistance and support
- Adaptability and flexibility
- Organizational skills
- Research proficiency
- Time management
- Self-motivation
- Team collaboration
- Work ethic
- Office equipment operation
- Microsoft Office proficiency
- Bookkeeping software experience
References
Available upon request
Timeline
Customer Service
Simtech Supply Chain
10.2020 - Current
Concierge Associate
Schofield Concierge
07.2018 - 12.2024
Reception
John Dolson Centre
03.2017 - 10.2019
Reception
Franklin Medical Centre
02.2015 - 07.2017
Medical Office Assistant Diploma -
triOS College
High School Diploma -
Galt Collegiate Institute
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