Engaged with visitors to enhance understanding of museum programs, exhibits, and services
Assisted with the preparation, setup, and breakdown of community events to ensure smooth execution
Supported the museum’s accessibility initiatives by ensuring assistive resources and accommodations were available to all visitors
Concierge Supervisor and Events Coordinator
Redmint Wellness Center
San Francisco
07.2024 - 02.2026
Lead the planning and execution of special events that align with the company's wellness philosophy and drive community engagement.
Address and resolve guest service concerns with empathy, aiming to transform challenges into positive experiences.
Monitor and provide guidance, coaching, and task oversight to ensure team efficiency and Professionalism.
Lead the planning and execution of special events that align with the company's wellness philosophy and drive community engagement.
Created welcoming, nurturing environment for guests, delivering personalized service that supported their wellness journeys.
Acted as a key operational leader, bridging the front desk, practitioners, and management to ensure seamless daily operations.
Lead Server
North Beach Pizza
Berkeley & San Francisco
04.2022 - 06.2024
Developed and maintained processes ensuring a clean, organized restaurant environment that operated efficiently.
Managed customer transactions, including cash handling, ensuring accurate transactions and the balancing of the cash register.
Effectively managed challenging customer situations and resolved issues promptly and professionally.
Supervised daily front-of-house operations, supporting servers to uphold service standards and enhance guest experience.
Nanny
Camp Towanga
Yosemite
06.2021 - 08.2023
Provided care and supervision for small groups of children (infants-teenagers) in a dynamic camp environment, ensuring safety, engagement, and well-being.
Coordinated with program specialists and staff to develop and implement age-appropriate activities and educational programming that met camp goals.
Supported daily operations by stepping into a unit counselor role, assisting with group coordination, scheduling, and camper supervision.
Demonstrated strong problem-solving, adaptability, and conflict resolution skills in fast-paced and high-energy settings.
Education
University of California, Berkeley - Ethnic Studies
University of California, Berkeley
05-2026
Berkeley City College - Communications, Ethnic Studies
Berkeley City College
05-2024
Skills
Scheduling & Calendar Management
Administrative Support
Professional Communication (Written & Verbal)
Conflict Resolution & Problem-Solving
Cross-Functional Team Collaboration
Organization & Attention to Detail
Training Program Development & Onboarding Coordination
Multi-Priority Task Management
Adaptability in Fast-Paced Environments
Bilingual (Spanish-English)
Timeline
Volunteer
Asian Art Museum
02.2026 - Current
Concierge Supervisor and Events Coordinator
Redmint Wellness Center
07.2024 - 02.2026
Lead Server
North Beach Pizza
04.2022 - 06.2024
Nanny
Camp Towanga
06.2021 - 08.2023
University of California, Berkeley - Ethnic Studies
University of California, Berkeley
Berkeley City College - Communications, Ethnic Studies