Summary
Work History
Education
Skills
Additional Information
Timeline
Generic

Angela Ahluwalia

Surrey,BC

Summary

Customer service representative bringing top-notch skills in oral and written communication, active listening and analytical problem solving skills. Enhance customer experience by employing service oriented behaviors, understanding customer desire and providing customized solutions to build loyalty.

Work History

Sales Ambassador

Neo Financial
  • Attended advanced training sessions and conferences to increase product knowledge and productivity
  • Increased sales by offering advice and promoting additional offers
  • Offer customers complimentary bags, pens and bottles for every sign up of credit cards
  • Asking customers questions about their daily expenses and suggesting our credit card according to the need
  • Explaining Neo policies to customers for clarity and loyalty towards the company
  • Offer customers bonus amount for every sign up
  • History and background check for approvals by the company through Social Insurance Number and their address details
  • Offering Neo Prepaid cards to those customers who get refused or don't have credit history for Neo credit card.

CASHIER

Urban Fare
Vancouver
  • Operating POS for cash, debit and credit card transactions with excellent accuracy levels
  • Working flexible schedule and extra shifts to meet business needs
  • Helping customers complete purchases, locate items and join reward programs
  • Restocking and organizing merchandise in front lanes
  • Maintaining secure cash drawers in promptly resolving discrepancies in daily totals
  • Taking vouchers, rain checks and coupons.

Education

Bachelor of Arts -

Punjab University

Master Of Arts | Sociology -

Punjab University

Skills

  • Cash handling
  • Comfortable for long time Standing
  • Time management
  • Basic math skills
  • Cleaning and Sanitizing
  • Light lifting and moving items
  • POS knowledge
  • Microsoft excel
  • Microsoft word
  • Microsoft power point
  • Till Counting
  • Refunds and Exchanges
  • Language: English, Hindi and Punjabi

Additional Information

Reliable customer experience associate, multitasking, problem solving and communication skills as well as product knowledge giving customers positive experience for gaining trust and loyalty for the brand.

Timeline

Sales Ambassador

Neo Financial

CASHIER

Urban Fare

Bachelor of Arts -

Punjab University

Master Of Arts | Sociology -

Punjab University
Angela Ahluwalia