Angel Zendejas
Sacramento
Summary
Im young individual who is fast paced ready to strive for work. I have great skills for example, Maintenance, organization, Inventory, and great customer services with strong communication skills. proven ability to connect with customers
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
8
8
years of professional experience
1
1
Certification
Work History
T-Mobile Customer Service Representative
Wireless Vision, LLC
Fairoaks, CA
08.2025
- Provided exceptional customer service by assisting customers with mobile devices, service plans, and accessories
- Met and exceeded monthly sales goals for devices, add-ons, and protection plans
- Explained wireless plans, promotions, and billing clearly to customers
- Activated phones, transferred data, and troubleshot basic technical issues
- Processed payments, returns, and upgrades using POS systems
- Maintained store appearance and followed company policies and procedures
- Built strong customer relationships to drive repeat business
- Skills:
- Customer Service
- Sales
- Upselling
- Communication
- POS Systems
- Troubleshooting
- Teamwork
Fulfillment
Target
CA
03.2024 - 06.2025
- Fulfillment roles can include associates, order fulfillment roles involve ensuring that customer orders are fulfilled accurately and efficiently.
- Picking and packing products
- This could include locating items, confirming information, inspecting for damage, and assembling and labeling orders
- Preparing products for shipment
- This could include transporting packed items to delivery trucks, and completing shipping documentation
- Maintaining an organized workspace
- This could include stocking inventory and cleaning duties Coordinating with other departments
- This could include liaising with shipping departments or inventory management to ensure product availability and arrange deliveries
Wal-Mart Stocker/remodel Team
Walmart
Palm Springs, CA
03.2023 - 08.2023
- They introduce me how stocker the items properly and modifying any old or new tags prices as mods
- Breaking down any big shelves and building several reassembled new aisles Along with unattaching glassware box and putting them back up at electronics moving and carrying big boxes mix with heavy set metal bars and poles placing them on pallets
- Also Work on the Bailey room dispose boxes removing any plastic or any item in recycle bin and also learn how to operate depressed down on the machine
- And I always clean after myself in any work station and complete my task
- Unload trucks
- Sort products in the backroom
- Stock products on shelves
- Ensure aisles are neat and area is clean
- Engage vendors and drivers with a positive attitude
- Greet customers and answer their questions
Cashier
AMPM Arco Gas Station
Desert Hot Springs, CA
04.2022 - 08.2022
- Learn how to operate the cashier machine and also as Bakery and preparing new coffee in the morning
- As a stocker putting new items on the shelves put them neatly organize and check back if there any overstocks
- Cleaning and dusting plus chemical mix to make the stores fresh as possible
- Great Customer Service
- Perform Daily Cashier reconciliation and Assignments.
- Perform Daily Stocking/Cleaning
- Prepare Daily Food and Baked Goods
Dishwasher
Acqua California Bistro
Rancho Mirage, CA
01.2021 - 12.2021
- Maintains a clean kitchen, properly washes and sorts soiled dishes, and preps foods as needed. Keeps dish area free of clutter and organized.
- Sets up dish stations, including dish machines and sinks.
- Maintains clean / dry floors throughout the shift.
- Properly washes, stacks, and stores china, glassware, silverware, cookware, and storage containers.
- Changes water of machines and sinks every two hours, or more often as required by business levels, and properly uses chemical dilutions set by Ecolab.
- Assists in the timely storing of food deliveries.
- Maintains trash cans throughout shift and removes full trashcans and boxes at the end of each shift.
- Maintains the dry storage area and the organization of storage shelves.
- Follows the posted daily dish cleaning duties.
Library Assistant
Desert Hot Springs library
Desert Hot Springs, CA
09.2017 - 10.2017
- I helped with customer from the front desk cleaning along with supplying and bookmarks we’re books needs to be and drawing art projects for decorations around the Library and making good popcorn for movie night
Education
Upper secondary education -
Desert Hot Springs High School
Desert Hot Springs, CA08-2021
Skills
- Driving
- Porter experience
- Heavy lifting
- Cleaning
- Retail sales
- Valet parking
- Hospitality
- Stocking
- Sales
- Order Fulfillment
- Cash register
- Load & unload
- Gardening
- Merchandising
- Customer service
- Detailing
- Library Services
- Shipping & receiving
- Packaging
- Guest services
- English
- Communication skills
- Data entry
- Payment processing
- Team development
- Data collection
- Order fulfillment
- Store maintenance
- Service upselling
- Retail store support
- Shipping and logistics
- POS systems expert
- Consultative sales
Accomplishments
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Monetary Transactions - Managed cash, check, credit, and automatic debit card transactions with flawless accuracy.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Conflict Resolution - Accountable for managing customer account inquiries, accurately delivering information to ensure the resolution of product/service issues and customer satisfaction.
Certification
- Guard Card
- Food Handler Certification
Languages
English
Timeline
T-Mobile Customer Service Representative
Wireless Vision, LLC
08.2025
Fulfillment
Target
03.2024 - 06.2025
Wal-Mart Stocker/remodel Team
Walmart
03.2023 - 08.2023
Cashier
AMPM Arco Gas Station
04.2022 - 08.2022
Dishwasher
Acqua California Bistro
01.2021 - 12.2021
Library Assistant
Desert Hot Springs library
09.2017 - 10.2017
Upper secondary education -
Desert Hot Springs High School