Overview
Work History
Education
Skills
Timeline
Generic

Angel Zazueta

Mission Viejo,CA

Overview

2
2
years of professional experience

Work History

Guest Advocate

Target
10.2024 - Current
  • Authentically greet all guests and observe their needs to determine if they require assistance.
  • Providing Assistance:Offer help with a variety of tasks, including scanning and bagging items, assisting with returns, and providing information about products and services.
  • Minimizing Wait Times:Work efficiently to reduce guest wait times while maintaining accuracy and quality.
  • Resolving Issues:Help guests with any concerns or problems they may encounter during their visit.
  • Knowledge of Products and Services:Be knowledgeable about the store's offerings, including products, services, and fulfillment options.
  • Ensuring a Welcoming Experience:Contribute to a positive and welcoming atmosphere for all guests.
  • Compliance with Food Safety Standards:Adhere to food safety regulations when handling items.
  • Supporting Digital Sales:Assist guests with online pickup and drive-up orders, including Starbucks drive-up.
  • Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
  • Enhanced team productivity through proactive communication, coordination, and cooperation with colleagues.

Intern

Providence Mission Viejo Hospital
09.2023 - Current
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Assisted nursing staff with patient care, fostering a compassionate environment and enhancing
  • patient comfort and satisfaction.
  • Monitored patient feedback to identify areas for improvement, leading to enhanced service
  • delivery and measurable gains in patient satisfaction.
  • Developed educational materials for patients, facilitating better understanding of health
  • conditions and promoting proactive health management.

Cashier

Pedros Tacos
02.2024 - 08.2024
  • Take customers orders.
  • Make sure to communicate with cooks if any special order were put through. Also let them know if certain items were not wanted in orders.
  • Fill up ice dispenser for fountain drinks.
  • Replace any beverages that have run out for fountain drink dispenser.
  • Sweep, clean and organize work area. Including outside parking lot and front eating area.
  • handle money, close out register at the end of shift, print report for manager.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

San Juan Hills High School
San Juan Capistrano, CA
06-2026

Skills

  • Team Collaboration
  • Critical Thinking
  • Management
  • Conflict Resolution
  • Bilingual (Spanish)
  • Patient Care Leadership
  • Customer Service
  • Team Building
  • Training Skills Problem Solving
  • Complaint handling
  • Flexible schedule
  • Payment processing
  • Key management system
  • First aid training
  • Shift change management
  • Cash handling experience
  • Fast and Efficient

Timeline

Guest Advocate

Target
10.2024 - Current

Cashier

Pedros Tacos
02.2024 - 08.2024

Intern

Providence Mission Viejo Hospital
09.2023 - Current

San Juan Hills High School

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Angel Zazueta