Angel Xie
Burnaby,BC
Summary
Highly motivated and self-starting sales professional with a proven track record as a closing master and top performer. Fluent in English, Cantonese, and Mandarin, I excel in generating sales and engaging with clients in all three languages. Skilled in writing scripts and creating social media content in Traditional Chinese, I bring a unique blend of linguistic versatility and sales expertise to drive business growth and success.
Overview
12
12
years of professional experience
Work History
Sales Manager
MLA Canada Realty
2022.04 - Current
- Managed daily operations of sales team, including supervision of staff members.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Established relationships with key clients, while maintaining existing customer base.
Sales Associate
MLA Canada Realty
Vancouver, British Columbia
2020.02 - 2022.04
- Provided guidance to clients throughout the entire home buying process.
- Resolved customer complaints regarding properties purchased or sold by providing timely solutions.
- Developed relationships with key stakeholders in the real estate industry.
Resale Realtor
2016.01 - 2018.12
- Work strategically with developers to acquire land for future developments
- Guide clients through the selling and buying home experience
- Conduct open houses and property tours of surrounding areas familiarizing clients with the area and exemplifying the benefits the area has to offer
- Adept in contract drafting, negotiation, market research, client analysis
- Excelled in closing deals, public relations, customer follow-up and developing long term relationships with clients.
Communication Designer/Client Care Representative
Royalty Group Realty
2014.08 - 2015.04
- Manage a high-volume workload within a deadline-driven environment
- Recruit Real Estate Agents with exclusive promotion; placed follow-up calls within a timely manner
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve problem
- Opens and maintains customer records by updating account information
- Develop creative design, layout and graphics concepts ready for web or print
- Design and prepare artwork, including photography, motion graphic and storyboard
- Proofreading to produce accurate and high-quality work
- Coordinate print jobs, designs/shoots, processes, and manages digital photography and files
- Contribute ideas and design artwork to the overall brief.
Reseacher/Script Writer
Fairchild TV
Vancouver, British Columbia
2012.12 - 2014.08
- Wrote treatments outlining the main elements of a proposed script.
- Performed research related to various topics such as historical events or cultural references used within a script.
- Participated in brainstorming sessions with creative teams to develop concepts.
Education
Faculty of Interactive Arts and Technology Bachelor Degree - Media Arts
Simon Fraser University
08.2012
UBCx - Marketing1x Certificate -
University of British Columbia
Skills
- Strong organizational skills
- Creative
- Excellent communication
- Problem-solving
- Leadership
- Sales team performance
- Customer satisfaction
- Fluent in English, Cantonese and Mandarin
- Client Relationship Management
Professionalskillsandqualifications
- Highly motivated with strong organizational skills to prepare for project launches and into tempo
- Proven flexibility - able to handle constant changes and interruptions
- Excellent communication, problem solving qualities
- Proven leadership in driving sales team performance and ensuring customer satisfaction
- Fluent in English, Mandarin and Cantonese
References
References available upon request.
Timeline
Sales Manager
MLA Canada Realty
2022.04 - Current
Sales Associate
MLA Canada Realty
2020.02 - 2022.04
Resale Realtor
2016.01 - 2018.12
Communication Designer/Client Care Representative
Royalty Group Realty
2014.08 - 2015.04
Reseacher/Script Writer
Fairchild TV
2012.12 - 2014.08
Faculty of Interactive Arts and Technology Bachelor Degree - Media Arts
Simon Fraser University
UBCx - Marketing1x Certificate -
University of British Columbia